4.5 star rating: Recommended 52 Reviews

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  • Location:Chicago, Illinois
  • Duration:Flexible

360 Chicago (formerly John Hancock Observatory) Admission

The best views of Chicago can be yours at 360 Chicago (John Hancock Observatory)! Perched 94 stories above the Windy City, the 360 Chicago provides commanding views of Lake Michigan and Chicago’s towering skyscrapers, including Willis (Sears) Tower. Located in the heart of downtown on Michigan Avenue, the observatory is steps away from other top Chicago attractions, and with inclusions like panoramic touch-screens and interactive educational kiosks, it will be the high point (literally) of your Chicago trip!

If you want to extend your tour to day and night and observe Chicago at both times of day, upgrade to the Sun & Stars option, good for two visits. You can also upgrade for the Total Tower Experience and receive and exclusive gift!


  • Admission to the 360 Chicago (John Hancock Observatory), located above the Magnificent Mile
  • Ride to the top in North America's fastest elevators, which rise 1,000 feet (305 meters) in 40 seconds!
  • Enjoy breathtaking 360-degree views of the Chicago skyline and Lake Michigan
  • Enjoy access to Lavazza Espression Café and free Wi-Fi
  • Upgrade to the Sun & Stars option or the Total Tower Experience

Recent Photos of This Tour

What You Can Expect

360 Chicago (formerly John Hancock Observatory) Admission

John Hancock Observatory

With your admission to the 360 Chicago (John Hancock Observatory), step off Michigan Avenue and into a high-powered elevator that will take you on an exhilarating ride to the 94th floor at a speed of 20.5 mph (33 kph). The observatory provides unbeatable views of Chicago at all times of the day: Go in the morning or afternoon to admire the expansive blue of Lake Michigan, go at sunset for a romantic moment, or go at night when the city becomes a sea of twinkling lights.

More than just the tip of a tall building, the 360 Chicago (John Hancock Observatory) offers several activities to complement the pretty view. Explore Chicago through the best technologies such as interactive screens that allow you to zoom in and out of famous locations across the city and test your knowledge on digital challenges. You can also stretch your eye a little further with the interactive telescopes (the first of their kind in the United States) and learn about the city surrounding you through the self-guided multimedia Sky Tour(if Total Tower Experience option selected). The guide is available in seven languages as well a version with commentary designed for kids.

Delight in a unique photo opportunity that will capture you as a 360 Chicago (John Hancock Center) window washer. Souvenir photo packages are also available for purchase.

If you need to catch your breath, head to the observatory’s Lavazza Espression Café, where you can take a break with an Italian coffees, gelato, cocktails, or delicious café menu designed by 3-star Michelin chef Ferran Adrià (own expense).

Upgrade: Additional admission options are available to make the most of your visit.
  • The Sun & Stars option is good for two visits (valid for 48 hours) to the observatory providing opportunity to enjoy Chicago views by both day and night
  • The Total Tower Experience includes your admission, a multimedia tour, and an exclusive 360 Chicago (John Hancock Observatory) gift

Customer Reviews

5 star rating: Highly Recommended October 2015

The views from the 360 Chicago are absolutely stunning! I chose this tour rather than The Willis Tower. Had an old family friend fly in to Chicago from Spain and her breath was taken away and was probably one of the best items checked from our excursions! A MUST SEE!!! Will definitely be back.

5 star rating: Highly Recommended September 2015

Booking was done very easily. Recommend doing the audio tour.

5 star rating: Highly Recommended August 2015

I went as it was getting dark. Beautiful watching all the lights come on throughout the city and the outlying areas.

5 star rating: Highly Recommended June 2015

This tour was amazing!

5 star rating: Highly Recommended February 2015

The staff at 360 Chicago were helpful and courteous. The observation was enhanced by the screens that helped us identify landmarks; the creators of this feature are to be commended. Parking was easy; we also appreciated the guest discount for parking. We'll definitely return to 360 Chicago!

5 star rating: Highly Recommended February 2015

I always enjoy my visit to Chicago!!! It is my home town and I come back to visit every few years. I enjoyed my visit to 360 Chicago very much. It was an unbelievably clear, clear day so I enjoyed it even more. I didn't have enough nerve to try the "tilting" enclosure, but, it was still a great day. Everyone that I dealt with was very nice.

Priscilla G., San Francisco Bay Area

5 star rating: Highly Recommended October 2014

Great views of the river and city.

5 star rating: Highly Recommended October 2014

One of my most favorite views of both the water and the city!

5 star rating: Highly Recommended October 2014

The views were amazing!! We had a sun and stars ticket which meant we could go up twice, so we went at lunchtime and 8pm - we had amazing views both times :-)

5 star rating: Highly Recommended October 2014

Excellent, for a first time visitor to Chicago. the observation deck was great to see the city.

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Tour code: 5651JHO


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