Read what other Viator.com travelers think about the 360 Chicago (formerly John Hancock Observatory) Admission. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
The staff at 360 Chicago were helpful and courteous. The observation was enhanced by the screens that helped us identify landmarks; the creators of this feature are to be commended. Parking was easy; we also appreciated the guest discount for parking. We'll definitely return to 360 Chicago!
I always enjoy my visit to Chicago!!! It is my home town and I come back to visit every few years. I enjoyed my visit to 360 Chicago very much. It was an unbelievably clear, clear day so I enjoyed it even more. I didn't have enough nerve to try the "tilting" enclosure, but, it was still a great day. Everyone that I dealt with was very nice.
Priscilla G., San Francisco Bay Area
One of my most favorite views of both the water and the city!
The views were amazing!! We had a sun and stars ticket which meant we could go up twice, so we went at lunchtime and 8pm - we had amazing views both times :-)
Excellent, for a first time visitor to Chicago. the observation deck was great to see the city.
Arrived just before 9am expecting a long queue but only 5 other people waiting, so went straight up in the lift and had the observation area to ourselves. fantastic views from all four sides of the tower grate photo experience.
Best view of Chicago, much better than Skydeck. One has to perform some tricks to reduce the blinking in glasses while taking photos. I would highly recommend the "Sun and Stars" option as Chicago looks great both in the day and in the night.
United States of ...
We went up to the John Hancock observatory at sunset and had some amazing views! The city is so beautiful!
Loved, loved that I got my ticket ahead of time and could use the Fast Pass line, it went so much more quickly than waiting to buy my ticket. Amazing views from Chicago 360, especially of Lake Michigan - beautiful! It was cool to see empty roof pools and other sights. Also I enojyed the tallest cafe in Chicago, it's lovely to have a drink and drink in the view!
Fabulous views of all the major Chicago attractions. Definitely want to take both the day and evening tours. If you're unfamiliar with Chicago history, the self-guided audio tour is a must. Plan to spend at least one and a half hours to get the most from your audio tour. Enjoy a latte too!
wonderfull views over chicago well worth a visit. The cafe also sold good food at a reasonable price.
A trip not to be missed.
Incredible views, no queue with the fast pass, great sorbet/gelato at the cafe - highly recommended!
It was our first time in the city of Chicago and we had the best time ever. The weather was perfect the sightseeing tour was the best which included a stop at the observatory whcih we had tickets. It was the best vacation in a long time.
This was a great deal for a must-see attraction in Chicago. Awesome views of the city all the way around. We were traveling on a budget, so this definitely helped us save some cash towards some Chicago deep dish pizza!
Great tour, highly recommended as an excellent way to see the extent of the city. There was not much of a crowd on a Friday afternoon. Our kids enjoyed experiencing being in a building of this height and watching the History Channel video on the construction of the JHB.
We visited at night, the view was amazing. A must-do in Chicago.
Beautiful view! We came at 9pm and the night view was fantastic. It's unfortunate that we're not allowed to bring a tripod, otherwise, we could have shot some great photos. There are some bright lights in the observatory that causes a reflection on the glass in some areas. It would be nice if they were dimmer so we could enjoy the view better. I would still recommend checking this place out for first time Chicago visitors!
It was great. There was no line up and the night view was amazing.
The experience wasn't bad. No waiting time was encountered. The windows were clean enough for photos. The crowds didn't really show until sunset. Tripods are not permitted. Getting photos in low level light was difficult. The other difficult parts of the equation were waiting for too many tourists taking selfies and the rambunctious children jumping on surrogate railing used to study the camera. The views to the north (Magnificent Mile), southwest (Navy Pier) and southeast (Loop skyline) are incredible. This was a worthwhile excursion.