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Viewing All 44 Reviews What's this?
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Ian B

5 star rating: Highly Recommended
April 2016

Transfer was not taken as could'nt find transfer vehicle took a cab to the loop for my hotel. The rest Willis Tower and Boat River trip were both excellent in value and in seeing chicago

Elaine S

5 star rating: Highly Recommended
November 2015

Driver and agents were very accommodating.

Mark C

5 star rating: Highly Recommended
September 2015

I felt very fortunate to have an excellent driver on my way back home to the airport

Victoria S

5 star rating: Highly Recommended
August 2015

Van was waiting for us as we came out of the luggage bay and promptly took us to our hotel. Excellent service.

Peter R

5 star rating: Highly Recommended
June 2014

O'Hare airport is always frantic, but the shuttle was easy to access and it couldn't have gone more smoothly. Thank you! Will be with you again for the next trip.

Christine S

5 star rating: Highly Recommended
July 2013

After arriving dead beat after an overnight flight, it was wonderful to find the shuttle bus easily and have a cheerful, helpful driver

Michael H Australia

5 star rating: Highly Recommended
June 2013

Our shared Chicago Airport arrival transfer as very good. We only had to wait a few minutes.

deborah n

5 star rating: Highly Recommended
October 2012

easy and efficient

EVA Australia

5 star rating: Highly Recommended
October 2012

very good

Jacob v

5 star rating: Highly Recommended
July 2012

Excellent service by the driver.

Roger N

5 star rating: Highly Recommended
May 2012

Efficient transport method and the driver was also friendly and offered advice to the passengers on the journey.

Dagmar S Canada

5 star rating: Highly Recommended
November 2010

prompt and friendly service and only took about 40 minutes to get to my hotel

CELEDONIO C

5 star rating: Highly Recommended
February 2010

Except for the initial inconvenience in the meet up with the shuttle driver there are no visible signs in O'Hare, everything was very convenient up to the doorsteps of our hotel. The driver was friendly and helpful with our luggage. I took the same shuttle for O'Hare airport, and maintain the same comments. Highly recommended for airport hotel transfers. I will definitely share this with friends.

Daniel G

4 star rating: Recommended
June 2015

Just a little difficult to find the office where I had to change my voucher for the tickets the driver demanded.

brian h

4 star rating: Recommended
December 2013

Good value, shuttles are immediately outside arrivals so not far to walk with case and driver did all he could in heavy traffic to get us to the hotel as soon as possible.

Susan M Australia

4 star rating: Recommended
November 2013

Quick and easy way to get from the airport to your hotel

Erica K

4 star rating: Recommended
October 2013

Nice and helpful

Donna B

4 star rating: Recommended
July 2013

I will definitely use this service again. They were prompt, answered my questions on the front end, website easy to navigate and gave excellent directions on the printed voucher as to where to find the shuttle. Plus, the driver was so kind and polite! As I was traveling alone, I wanted per-arranged services and they did a great job!

Faye M

4 star rating: Recommended
June 2013

I would definitely recommend this company, easy to find at the airport, courteous drivers,and on the return trip
.the driver was on time for hotel pickup. Great way to get to and from O'Hare.

Lori S

4 star rating: Recommended
March 2013

Somewhat difficult to locate the kiosk at the airport, but once located smooth ride to my hotel.

Emma Teresa V Mexico

4 star rating: Recommended
November 2012

It was easy to find the place to get the shuttle and as I arrived late I was sure to have a transfer downtown.

Yves G

4 star rating: Recommended
July 2012

Very friendly service.

Minmudge

4 star rating: Recommended
May 2012

Shuttle bus driver extremely polite and friendly. Would recommend.

Consuelo S

4 star rating: Recommended
August 2011

The service was good but it was a bit difficult to identify the vans as the name "Viator" does not appear on the vehicles.

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