Read what other Viator.com travelers think about the Chicago City Tour and Chicago River Cruise. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
IWe found regarding the pick transfers was un organised it got con fusing as no one took the time to explain to us.The tours once we were one the way were great
We thoroughly enjoyed both the bus tour and the river cruise tour. Very relaxing and informative'
Very good bus tour, but poor communication between the bus company & the boat company caused us to waste much of our valuable limited time in Chicago. We were dropped off at the dock, but boats were canceled. Refund was quickly provided, however.
Good tour of Chicago, had just enough to give us an overview of the city without being too much info. Recommended.
Under normal circumstances this tour would be given 5 stars for its content, length, and value for money. Unfortunately, when we arrived at the pick up point for the tour, We and another group could not join the tour bus as it was full. The tour guide could not have been more apologetic and helpful, and we were guaranteed seats on a later tour and given compensatory vouchers in the meantime. We were in the fortunate position of being able to return later. This might not have been the case under other circumstances, in which case the experience would have been a total disappointment. The operator should either ensure tours are not overbooked or have contingencies for handling extra people.
the tour guides were excellent - especially the one on the river covering architecture. There was much confusion on transferring from one bus to another - better coordination is needed. Also, it would be beneficial to offer transportation from the boat back to original dropoff. At least giving a walking map would help out of towners.
Both tours were very interesting with the River Cruise the better of the two. Although the tour guide for the City Tour was personable enough he tried way too hard to try to personalize many of the sights to his personal life and experiences and not enough to the actual history and social significance of the interest points. As an example, when touring the area near the University of Chicago he was quick to point out where the Obama's go for pizza (as if this is of some interest) while he had to be asked about the work done on the atomic and where it was done at the University. He also was far too political in some of commentary during the tour as if some of the things he talked about were assumed to be universally popular among his audience. The tour guide for the River Architecture Cruise was knowledgable, had an excellent delivery and seemed to be genuinely interested in imparting information and snippets of minutia to the group.
We were told we would be picked up at the Palmer House, we did not know we had to go inside to the greyhound office and check in. Also a little confusing as to how to get to the River cruise. It was packed by the time we got there and we could not sit together. But the tours were great and we especially enjoyed the River Cruise once we found the boat.
With all the competing tours on the river there were alot of boats out there, but this tour also provided refressments (Free) and the tour guide made it enjoyable.
City tour very informative, but some sites were just too far away to view..ie church..only saw the steeple in the distance. River cruise.. awesome
The City Tour was not worth it. But the River Cruise made up for it!
You would be better off doing the Hop on Hop off bus then the cruise seperately
Great tour, the only downside was the rude women driver on the trolley bus that connected the main tour to the boat tour.