Read what other Viator.com travelers think about the Chicago City Tour and Chicago River Cruise. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
We thoroughly enjoyed both the bus tour and the river cruise tour. Very relaxing and informative'
Very good bus tour, but poor communication between the bus company & the boat company caused us to waste much of our valuable limited time in Chicago. We were dropped off at the dock, but boats were canceled. Refund was quickly provided, however.
Good tour of Chicago, had just enough to give us an overview of the city without being too much info. Recommended.
Excellent way to see the interesting sites in Chicago. Our tour guide was excellent, informative and funny. Luckily, we had the same tour guide as our previous day's tour
The bus tour was very informative. We had a great driver, Leon. Toured the south loop. Then to the boat tour. Very knowledgable tour guide. We spent 90 mnutes looking at the buldings. Informative, fun, and a pleaant day.
Enjoyed both the bus and cruise tour. Very informative and great pictures taken.
Under normal circumstances this tour would be given 5 stars for its content, length, and value for money. Unfortunately, when we arrived at the pick up point for the tour, We and another group could not join the tour bus as it was full. The tour guide could not have been more apologetic and helpful, and we were guaranteed seats on a later tour and given compensatory vouchers in the meantime. We were in the fortunate position of being able to return later. This might not have been the case under other circumstances, in which case the experience would have been a total disappointment. The operator should either ensure tours are not overbooked or have contingencies for handling extra people.
the tour guides were excellent - especially the one on the river covering architecture. There was much confusion on transferring from one bus to another - better coordination is needed. Also, it would be beneficial to offer transportation from the boat back to original dropoff. At least giving a walking map would help out of towners.
Both tours were very interesting with the River Cruise the better of the two. Although the tour guide for the City Tour was personable enough he tried way too hard to try to personalize many of the sights to his personal life and experiences and not enough to the actual history and social significance of the interest points. As an example, when touring the area near the University of Chicago he was quick to point out where the Obama's go for pizza (as if this is of some interest) while he had to be asked about the work done on the atomic and where it was done at the University. He also was far too political in some of commentary during the tour as if some of the things he talked about were assumed to be universally popular among his audience. The tour guide for the River Architecture Cruise was knowledgable, had an excellent delivery and seemed to be genuinely interested in imparting information and snippets of minutia to the group.
We were told we would be picked up at the Palmer House, we did not know we had to go inside to the greyhound office and check in. Also a little confusing as to how to get to the River cruise. It was packed by the time we got there and we could not sit together. But the tours were great and we especially enjoyed the River Cruise once we found the boat.
With all the competing tours on the river there were alot of boats out there, but this tour also provided refressments (Free) and the tour guide made it enjoyable.
City tour very informative, but some sites were just too far away to view..ie church..only saw the steeple in the distance. River cruise.. awesome
The City Tour was not worth it. But the River Cruise made up for it!
You would be better off doing the Hop on Hop off bus then the cruise seperately
Great tour, the only downside was the rude women driver on the trolley bus that connected the main tour to the boat tour.
Everything was great until I gave my bus driver a tip. He almost expected it. Also, I thought I was going to be brought back to the hotel from the boat ride. I was sadly mistaken.
All in all a very recommendable tour. The tour guide was quite knowledgeable and explained all interesting points one could see during the tour.
I really enjoyed the tour but there were times that I had difficulty understanding the bus driver/tour guide. Sometimes he would move too fast from one item to another. The boat tour was excellent! Excellent speaker with a microphone which was easy to hear and the food and beverages on the boat was a really nice touch!
The bus tour portion was terrible! The driver was erratic, the guide less than knowledgeable. It was the Thursday before the air and water show, so all he could talk about was the 'Blue Angels flying over us. We were hoping for some history behind the buildings and architecture, he didn't seem to know a thing! Now the boat tour was OUTSTANDING! Our guide was knowledgeable, entertaining, professional - his part in the tour made it worth doing again. Maybe next time we will recommend the boat tour and scratch the bus part!
The tour itself was excellent but we had to wait 25 minutes for some people who were late getting to the bus so we had 30 minutes reduced from our bus tour. The tour should have left on time and those people should have been out of luck. The tour itself was excellent and worth the 's. Tour guide superb,
Rick F. Canada
The architectural part of the tour was outstanding. I loved the guide, he was so knowledgeable, enjoyable to listen to, and kept a good pace. The bus tour was disappointing due to the fact that we were in a greyhound bus, it was very difficult to see everything. Also the reflection on the glass from the other side of the street was annoying. The guide was pleasant and knowledgeable, but we wished we were on an open top bus.
Chicago river trip was very enjoyable. Regret that the tour of the South of Chicago was not so interesting. Not the fault of the tour operator, just the location. Regret that we were not picked up from our hotel as the bus had arrived 10 minutes early and left without us. Had to get taxi to pick up point at our expense!!
The river tour was outstanding. The docent was knowlegable and entertaining. The river architecture was amazing.
The bus tour sucked. Could barely hear guide and bus went fast. The garden tour wasn't much. Would never recommend bus tour to anyone.