Read what other Viator.com travelers think about the Chicago Grand Tour and Admission to 360 Chicago (formerly John Hancock Observatory). What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
The Tour guide was very knowledgeable and the bus driver was excellent at navigating some of the narrow streets of Chicago. Perhaps, a bus similar to the Chicago Trolley bus may be better for those people who want to take photographs. Despite this fact, I feel I have a better understanding of the geography of Chicago due to the excellent tour guide.
Poor. Alot of stress due to lack of location information. We finally figured out where to start this tour within an hour of it starting! River cruise cost additional money due to 3rd party purchase and effects of rain.
This tour was excellent. Our bus driver Pat was very good and the tour guide was very knowledgeable.
We saw the North and South side of Chicago and were also able to get off the bus and take pictures and
walk to areas of interest. I highly recommend this tour. It is well worth the money!
This tour is a must for anyone visiting Chicago. It takes you on a comprehensive look at both the north and south sides of the city. The tour guide was very knowledgeable and there were a number of stops providing opportunities to see key features up front and personal!
I enjoyed this very much and it was nice to see North Avenue where we had been the day before for the Air Show from the top of the Hancock Building
Good tour! But I strongly recommend to reconfirm the pick-up TWICE, because it may be problems and people can be got out of pick-up list of the operation conpany.
We loved it. We learned a lot about Chicago. Our guide was great and so was our driver. Thanks for a great time .
The tour guide, Matt and the bus driver Patty were absolutely fantastic and hilarious! Matt was very knowledgeable. Fantastic!!
This tour very good organize and the guide knows more than I expected..
This was a fantastic tour . You will have a complete idea of Chicago so you make take this tour as a first step.
Fabulous trip! Driver really new his information. Did get a little tired on bus for 4 hours, but I wouldn't do it any other way. We had a beautiful clear day and great weather. Learned a lot of fascinating information about the wonderful city of Chicago!
I was disappointed that I had registered to be picked up at our hotel and apparently that got lost because
we had to walk to the Palmer House to meet the bus. Otherwise, it was a good trip with a very good tour guide who gave a lot of information within a 4 hour period. I do think it would be nice to have more than 20 minutes in Lincoln Park since there is so much to see. We were only in town for the weekend and didn't have time to go back...maybe next time! What a beautiful city!
This tour was really fun and we got to see a lot of interesting places
United States of America
It was good! The whole tour covered most everything about the city of chicago. Except they didn't include where Michael Jordan's monument was :) Also, make sure you are specific about the hotel pick-up. We waited almost 30 minutes in our hotel and when we called them, they said we have to meet the bus in Palmer House. We took a cab to make sure we have enough time to catch up before they all depart. Other than that, all is good.
Comprehensive tour of the city and multiple location stops for photo ops. The tour guide was beyond knowledgeable, he was Chicago! The bus driver was so skilled in driving you felt at ease as you listened to the narrated guide. Some of the pace was slightly fast but understandable for time's sake.
The grand tour was quite good, apart from the fact that Greyline forgot to pick us up, not once but twice, we stood waiting from 08:50 to 09:45 and then from 09:55 to 10:30, we only had 1 full day in Chicago. After the lies about calling at the Hotel we ended up on the afternoon tour, they were suppose to pick us up at 13:00 and eventually turned up at 13:15. All said the trip was good, although it was 2 seperate tours over 4hours with a good 10 minute gap in the middle. The first tour was better. The Hancock Observatory was just being dropped off and using the ticket. We did Sky deck as well and Sky deck won although the price of a couple of photos was $35 crazy money in the modern world of digital
Overall, it was great. Thanks to the guide. He had a lot of knowledge. I did Hancock at night, should have gone at sunset.
very good value for the money. the driver was intresting and the tour took in a lot of places we would not have seen left to our own devices.
Tour was informative and interesting. It was a good introduction to Chicago.
If looking for a good vantage point of the city, I would suggest the Willis tower over John Hancock
Tour guides very informative and enjoyable tour of Chicago and Hancock Observatory