Arrival was met with a text containing instructions for meeting our driver. Our wait was no longer than 3 or 4 minutes. Our driver, however, was sullen and unfriendly. We tried to engage in conversation but he said nothing. Very strange welcome to a beautiful city.
Excellent trip. The driver was smart, having sent me a SMS before the plane had landed. He was perfectly on time. The car was perfect.
I'll come back !
It took us over two hours to get through security at Chicago, but when I called to say we wer through and ready for pick up, there was no problem. We were told were to wait and the car number and within 5 minutes our transport arrived. The driver was really helpful and friendly, the car was spotless and comfortable. At the end of a 9 1/2 hour flight this was just what we needed, a no hassle transfer. I wouldn't hesitate to use service again and would recommend it to everyone. Smart, clean, hassle free, friendly service. Well done and thank you, a great start to our holiday.
A painless and efficient way of reaching the hotel. Far better than a taxi or public transport and no more expensive either!
Excellent driver, phoned me as we arrived in the arrivals hall and directed us to the pick up point saying he would be there in five minutes... and he was. Straight to the hotel first rate.
Service was great - Car and driver were there to meet us and drive into Chicago was smooth. Thank you for having this as an option - it made getting from O'hare to downtown stress free.
driver was wonderful polite and prompt. car was clean service was wonderful would recommend this company again
Our pick up was seamless, called the number and less than 5 minutes later we were picked up and on our way to our downtown hotel.
What a great way to start our weekend. I completely surprised everyone with the limo at the airport. We ran into some logistically problems getting everyone together and were actually an hour late, but there was our car waiting for us. The driver kept in constant contact with me via cell phone until we were all gathered and picked up. The car was spotless, inside and out. The ride was very outstanding and the price was excellent.
It was so nice to have someone pick us up at the airport and take us to our hotel in downtown Chicago. The car arrived quickly after we called the dispatcher. The driver was very pleasant and pointed out landmarks on the way. We would recommend this service.
Terry H Canada
It took less than 10 minutes to get picked after we got our luggage. Perfect.
The collection from the airport was very smooth I used the contact telephone number provided the car arrived 5 Minutes later.
The Driver was very Plesant, the car was a good standard and clean, it was an excellent service I will use again and recomend to anybody.
After a tedious transatlantic flight it's nice to be picked up by a well dressed and polite driver and in a new and immaculate car. Particularly as in our case it was rush hour and pouring with rain. No worries about potential problems with dubious taxi drivers. One phone call after picking up the bags from the carousel and the car was there in less than five minute.
JennyC United States of ...
This was a great way to arrive into Chicago.. Our driver was waiting for us at the designated area and we had a very smooth ride into the city. Highly Recommend!
Very pleasant drive from airport to hotel. Driver very polite. It's one thing missing, I didn't know how to contact Viator after I landed. I had to go thru 3 telephone #s to get connected to the right person.
We were tired when we arrived at O'hare airport--it was a surprise for the family. When the limo pulled up and we got in--it was fabulous. It was a very comfortable ride to our hotel and we were finally able to relax. Excellent service and a great way to travel. Fantastic.
Great trip. Great Service and two great drivers - arriving and departing. We would certainly book with the company again!!
The private transfer which I had previously booked for the trip from Chicago airport to downtown city centre was great and the driver was very pleasant.
Would I use this facilty again, yes definately.