Read what other Viator.com travelers think about the Private Arrival Transfer: Chicago Airport to Downtown Chicago. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
After a tedious transatlantic flight it's nice to be picked up by a well dressed and polite driver and in a new and immaculate car. Particularly as in our case it was rush hour and pouring with rain. No worries about potential problems with dubious taxi drivers. One phone call after picking up the bags from the carousel and the car was there in less than five minute.
This was a great way to arrive into Chicago.. Our driver was waiting for us at the designated area and we had a very smooth ride into the city. Highly Recommend!
Very pleasant drive from airport to hotel. Driver very polite. It's one thing missing, I didn't know how to contact Viator after I landed. I had to go thru 3 telephone #s to get connected to the right person.
We were tired when we arrived at O'hare airport--it was a surprise for the family. When the limo pulled up and we got in--it was fabulous. It was a very comfortable ride to our hotel and we were finally able to relax. Excellent service and a great way to travel. Fantastic.
Great trip. Great Service and two great drivers - arriving and departing. We would certainly book with the company again!!
The private transfer which I had previously booked for the trip from Chicago airport to downtown city centre was great and the driver was very pleasant.
Would I use this facilty again, yes definately.
Driver was on time as directed and a simple transfer to the airport in a great motor vehicle.
Taxis in Chicago are expensive and distance form O Hare can be 1 hour. so pre booking and paying helped as we arrived at O Hare at peak time.
Would use again.
This part of the transfer was great. You should know that they do not meet you at baggage claim, but instead send you a text. They say to click on the link once you've recovered your baggage, but you could probably do it once the bags start coming onto the carousel. They then told us the driver's name and license number and told us where to go and an estimated ETA, which was about 10 minutes. The driver was very professional and courteous and the car was very clean and maintained. The only reason I gave it a 4 rather than 5 is because I had no idea this was how it was going to be done and if someone who isn't tech savvy books this, you may have some trouble.
Hard to make contact with car rental plenty of courtesy phones until you collect luggage. Driver lovely and very obliging.