Believe us we wish we had booked this service both ways!! The car transferred us from our Hotel in downtown Chicago right to the door at O'Hare Airport. Took approx. 50mins. Our journey in from the airport when we arrived took us nearly 2.5hrs. in a shared minibus and cost us approx. the same for two passengers. The car company even had water in the back for us and their vehicles and driver were immaculate. We felt like VIPs in the back of this plush car - book it you won't be disappointed!!!
Prompt arrival, excellent driver, smooth ride in a Lincoln limousine.
The trip far exceeded my expectations. Even though my husband booked an SUV, they picked me up in a stretch limo. When I inquired as to why the limo-I was informed that it was because that is all they had available at the time. More unprofessional companies would have simply no showed for the appointment. Therefore, I highly recommend this company's service for all future trips.
Car arrived well before agreed time - definitely took the stress away in terms of getting to the airport.
Harold C USA
When I called to confirm a pickup I was told the company no longer did business with the provider. I called Viator and in five minutes received a call from a new provider who did an outstanding job of keeping us informed of traffic delays--in fact, our original pickup car was stuck in traffic and I received a call from the dispatcher telling me another car was being sent so I would not be late. I was very impressed with the provider as well as Viator.
driver was wonderful polite and prompt. car was clean service was wonderful
Excellent service, absolutelly punctual, in a car in the best conditions, and a very polite and serious driver.
Called to confirm our pickup for 3:00 pm in the morning. Went out to enjoy our morning and have lunch when we returned to the hotel about 2:30 pm our limo was already there waiting for us. Would definitely use this service again.
Driver showed up early, got us to airport in plenty of time. Very nice.
The car was very nice and in impeccable condition. Our driver was prompt and got us to our destination on time.
JennyC United States of ...
Our driver was at our hotel at the agreed upon time and we got to the airport with plenty of time. Very courteous driver and clean car! Highly recommend!
Service was perfect. Don't forget to read the fine print and confirm your reservation by phone at least a day ahead.
No problem with the pick up from the hotel, driver arrived on time and the journey was very comfortable just be ready to accept the Chicago traffic. Only moan would be for the driver to be a bit more friendly apart from greeting us at the hotel never said another word...
Edward W United States of ...
Our transfers were very efficient and at a reasonable price.
Very comfortable journey with an excellent and interesting driver. The only reason I've rated it 4 rather than 5 is due to the local office sending the driver to the wrong hotel! An interesting phone call from the office alerted us to this - telling us the driver was outside our hotel talking to the doorman - no, he isn't, WE are outside the hotel talking to the doorman... We were then able to correct them - we were at the Four Seasons, not the Four Point Sheraton. As a result, the highly apologetic driver was about 25 minutes late in picking us up. He showed us the instructions he had received, which confirmed to us that it wasn't his fault - which we knew anyway, given the address the office had told us he had been sent to. My printed confirmation (from the local provider) proved that it wasn't our fault either. Luckily we had allowed plenty of time for the transfer. Other than that mix up - a very comfortable way to get to the airport.