Read what other Viator.com travelers think about the Viator VIP: Willis Tower Skydeck Early Access, Trolley City Tour and Chicago River Cruise. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Great tours! River cruise very informative! The rain didn't stop us from having fun! The trolley tour was fun! Willis Tower was on an extremely cloudy morning, but they gave us rain checks and the evening trip back was awesome!
Great Tour and well organised. A little more explanation as to where to show voucher and get ticket for the River Cruise would be advantageous AND THE TIME OF OUR TOUR WAS OUT BY ONE HOUR. wE MANAGED TO GET ON AEARLIER BOAT, ONLY JUST. BUT OTHERWOSEW OULD HAVE HAD ATWO HOUR WAIT WITH THE nAVY pIER BASICALLY CLOSED FOR CONSTRUCTION. ttHIS SHOULD HAVE BEEN POINTED OUT IN ADVANCE.
I would recommend this tour to everyone who looks for an "all-inclusive highlights" of Chicago.
This VIP tour was outstanding. Having the Ledge to myself without the crowds was great and the tour guides who led the trolley tour and Chicago River tour were entertaining and knowledgeable.
This trip was amazing. Especially our boat tour guide. He had a remarkable amount of detail all memorized. I wish we coudl get a print out of his talk so we could remember the informaiton.
We enjoyed tour very much. Only comment would be that it was not clear where we were to meet our trolley for the 2nd leg of our tour. There are pick ups on 3 corners of the same intersection near the Willis Tower. We asked at one and they walked us over to another who looked at our tickets and said we were in correct place. But I saw trolley on 3rd corner and walked over to see and it had sign in window that we were told to look for. We would have missed our tour! In fact another group did catch the wrong tour so we got a private tour which worked out great but I would have been very upset if we did not get on correct trolley and missed part of what we paid for as each trolley/bus was going to different places. Please clarify your directions so this does not happen to anyone else.
Good tour I would suggest not dropping people at the far end of pier for boat tour. Also having people at stops to let you know where to go would help.
I would have given you a 5 rating but we were left at Navy Pier without a clue that one of your trolleys would not bring us back to the beginning of the day at Willis Tower.
Well organised and informative. A must for a first time visitor to Chicago.
Dave Engelbrecht. Cape Town, South Africa
The trolley ride and river cruise were amazing!!The guide on the river boat was the best tour guide I have ever had!! We did have an issue with the VIP Skydeck though. An email saying to come earlier and then there was no one there to greet us. We only got 5 min up top before more people arrived
United Arab Emirates
It was a great way to see Chicago when you're there for a limited time. Very disorganized at the beginning of the tour as we were told the General admission entrance to Sears Tower so got limited time up the top. Traditional trolley was cool and river cruise was lovely.
the boat part of the tour without standing was outstanding except for the heat there is no shelter from the Sun but the guy really knew his stuff the trolleytwo blocks away on the wrong sidewe were at least 20 m to catch the trolley when we hadn't even had time to walk around the four corne it was a
The tour guide did not give me a Skydeck bag and bottled water. The trolley driver gave in to the request of one of the tourists to stop by his hotel so he can grab his jacket. And stopped by a pharmacy so a tourist can grab ice for her pinched fingers. An hour was wasted because of these!