Michael K USA
Waiting for us upon arrival, which was especially nice since we arrived late, at midnight.
Lesley S United Kingdom
We booked a transfer as we were arriving at midnight and we were picked up and delivered promptly to our hotel. Driver very helpful.
Gail S USA
Well worth booking! We arrived on a late flight 11:30pm. The driver was right there and dropped us at the hotel.
Lorraine T Australia
This is an excellent service. It is prompt, efficient and enjoyable.
Picked up on time and there were no delays in getting to airport.
Great Transfer in Christchurch..especially if you are arriving late...
Viator is great,I use them for all my transfers when I go abroad.. They are always there waiting and get you to the airport on time as well.. Definitely suggest you use them, you can save $$$$$
Excellent, professional service. Collected me from my hotel without a fuss. Great vehicle. Thanks!
Raymond W Australia
The only problem was having to wait at the airport for two people who were coming on another flight. On the trip to the Airport one booked passenger, at one pick up had just gone shopping!!!
I had to look a little bit to find my Shuttle, but otherwise no problems.
The ticket says someone will collect you from inside the building, after you clear customs. Nobody came, I went and waited in the shuttle pickup area instead.
Also, I booked with a company called Viator. My paper ticket said Viator. The shuttle buses were branded something completely different and therefore I was not aware that the shuttles were one and the same. I waited for ages for the right shuttle to come in, it never did, so I walked up to the other company and they recognised their photo on the ticket. Please, write the suppliers name on the ticket!
The service given by the shuttle company was excellent, however! Very friendly and timely once I was actually on the bus. I think this was just a glitch in the ticketing that someone needs to sort out. Thankyou!
Your paperwork mentioned that a driver would be inside the terminal waiting for us as we exitted Customs. He was not - we waited but no driver appeared. We then went outside and found the bus. Driver did have our names on his paper work. Quite expensive. The taxi fare is cheaper for two
Sorry but we only transferred from airport to hotel at 01.00am a short ride but expensive.However due to the time of night I will except the charge as reasonable but if had been daytime then I would have to say it was expensive.We sadly never saw Christchurch as our timetable did not allow for thst.
Jon B China
No one at airport upon our arrival, called transfer service from airport, they did not have a listing for us, but did send some one to pick us up for delivery to hotel.
Service was not what was expected, our flight was delayed departing Sydney, when we arrived in Christchurch the driver of a bus asked if we were the Four people for the Quest? which we confirmed. He then said, I'm full Owen will be here in 10 minutes. 25 to 30 mins later Owen arrived, confirmed we were the Four people for the Quest then proceeded to ask other people waiting if he could help them, we then did what appeared to us at nearly 3am a round about trip to our hotel. We were the last people to be dropped off. When we commented on this Owen said "well your flight was late and we have to get ready to start taking others for departing flights and said if you didn't get what you expected take it up with your travel agent" We had booked and paid in advance believing our flight arrival time would be monitored and once we had gone to the designated pick up point outside the terminal we would be transferred to our accommodation without delay. We use this form of transfers often and this is the only time we have been disappointed. If a flight arrival delay is so inconvenient to the driver/company perhaps they should reconsider offering this service.