What You Can Expect
The service guarantees that:
- Customers will not wait in the van more than 10 minutes before departing for their hotel
- Customers will not need to make more than two stops before reaching their hotels
- Customers are collected on time and transported safely and reliably to their destination
- Transportation is shared and in comfortable, safe and reliable vehicles and with bilingual staff
- Please review the list of hotels serviced prior to booking in order to determine the zone for your hotel
OUR REP WAS THERE AT AIRPORT WHEN WE ARRIVED AND TOOK CARE OF OUR ESCORT TO OUR RESORT. WE LOST OUR PAPERWORK WHEN WE WERE LEAVING THE RESORT TO COME BACK TO AIRPORT AND OUR REP WAS THERE TO TAKE CARE OF OUR TAXI RIDE. THE COMPANY WAS GREAT TO WORK WITH!!! IF WE COME BACK WE WILL DEFINATELY USE THEM AGAIN!!!
Would highly recommend this anyone it makes it a lot easier. However, as stated before, the tour company did not have their own vehicles this year. They put us in a vehicle but they paid the driver. On my return, I was told to take a taxi and when I get to the airport they paid the taxi(I was Ok with that).