Easy, low stress transfer to and from our hotel. Peace of mind knowing that we already had our transportation handled, especially given all of the people on the plane asking for advice from others as we were landing. Walked outside of the airport, found the Olympus guide and was immediately loaded into a van. We were lucky that we were the first group dropped off at the hotel. Return trip was just taking a taxi to the airport, then finding the agent at the airport so that he could pay the driver.
helped getting out of airport faster and away from time share people
We safely got to our hotel from the airport, and then to the airport from the hotel in an efficient manner. Thanks!
Viator staff was easy to locate at the airport and very considerate of my wheelchair needs (due to broken foot). Return visit was equally easy to arrange.
OUR REP WAS THERE AT AIRPORT WHEN WE ARRIVED AND TOOK CARE OF OUR ESCORT TO OUR RESORT. WE LOST OUR PAPERWORK WHEN WE WERE LEAVING THE RESORT TO COME BACK TO AIRPORT AND OUR REP WAS THERE TO TAKE CARE OF OUR TAXI RIDE. THE COMPANY WAS GREAT TO WORK WITH!!! IF WE COME BACK WE WILL DEFINATELY USE THEM AGAIN!!!
Ceceline B USA
Would highly recommend this anyone it makes it a lot easier. However, as stated before, the tour company did not have their own vehicles this year. They put us in a vehicle but they paid the driver. On my return, I was told to take a taxi and when I get to the airport they paid the taxi(I was Ok with that).
Easy pick up to and from airport. Except the taxi I was in on my way to airport had a rough edge on the back seat console and I cut my leg. Medic was there in seconds and bandaged my leg ... Be careful of the taxis you take!!! Ouch!
Great experience was right outside the airport waiting for us and got us to the resort fast
My transfer from airport to hotel in Cozumel - and back - went perfectly without a hitch. Thank you!
Everything went as planned. No issues or problems. GREAT company.
Excellent service...bought the round trip transfer, they got us on the van for the hotel with no problem, helped us avoid the time share wolves. On our return, we were told to get a cab, inform the driver of our voucher, and all went smoothly when we got to the airport. All in all, great service.
The transfer was quick and well organized, waiting for me as soon as I arrived and even organized a private taxi for my departure. Excellent service.
MICHAEL W USA
It was so safe and easy to book. Staff was friendly and very helpful in booking excursions. I highly recommend this site.
Getting transportation directly at the airport was great! When I tried to confirm my pick up to return to the airport, I had difficulty reaching anyone, no one came to the hotel during the time that I was given. No one responded to my email request for conformation. When I reached someone the day before I was to leave I was given helpful information. I recommend comfirming pick up at arrival and to contact you only if there is a change.
Carmen G USA
My transfer from airport to hotel in Cozumel - and back - went perfectly . Thank you!
Very good service to and from the airport. Miguel helped us first, then Juan Carlos helped later. Both guys went out of their way to help. Would use Viator again without a doubt. thanks
Janet P USA
I appreciated the courtesy of the drivers as well as the convenience of the airport pickup but since I was merely going to Acondo about 5 minutes away the price was a bit steep.
Andre K USA
Worked great. Arrived at Cozumel airport. Guy was waiting for me. Tried to upsell me on a few excursions, but I declined. He was great in not pushing it. I got a voucher for the return trip, which I simply handed to the taxi driver who drove me to the airport. Great service!