Read what other Viator.com travelers think about the Cozumel Airport Round Trip Transfers. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
helped getting out of airport faster and away from time share people
We safely got to our hotel from the airport, and then to the airport from the hotel in an efficient manner. Thanks!
Viator staff was easy to locate at the airport and very considerate of my wheelchair needs (due to broken foot). Return visit was equally easy to arrange.
OUR REP WAS THERE AT AIRPORT WHEN WE ARRIVED AND TOOK CARE OF OUR ESCORT TO OUR RESORT. WE LOST OUR PAPERWORK WHEN WE WERE LEAVING THE RESORT TO COME BACK TO AIRPORT AND OUR REP WAS THERE TO TAKE CARE OF OUR TAXI RIDE. THE COMPANY WAS GREAT TO WORK WITH!!! IF WE COME BACK WE WILL DEFINATELY USE THEM AGAIN!!!
Would highly recommend this anyone it makes it a lot easier. However, as stated before, the tour company did not have their own vehicles this year. They put us in a vehicle but they paid the driver. On my return, I was told to take a taxi and when I get to the airport they paid the taxi(I was Ok with that).
Easy pick up to and from airport. Except the taxi I was in on my way to airport had a rough edge on the back seat console and I cut my leg. Medic was there in seconds and bandaged my leg ... Be careful of the taxis you take!!! Ouch!
Great experience was right outside the airport waiting for us and got us to the resort fast
My transfer from airport to hotel in Cozumel - and back - went perfectly without a hitch. Thank you!
Everything went as planned. No issues or problems. GREAT company.
Excellent service...bought the round trip transfer, they got us on the van for the hotel with no problem, helped us avoid the time share wolves. On our return, we were told to get a cab, inform the driver of our voucher, and all went smoothly when we got to the airport. All in all, great service.
The transfer was quick and well organized, waiting for me as soon as I arrived and even organized a private taxi for my departure. Excellent service.
It was so safe and easy to book. Staff was friendly and very helpful in booking excursions. I highly recommend this site.
My transfer from airport to hotel in Cozumel - and back - went perfectly . Thank you!
Very good service to and from the airport. Miguel helped us first, then Juan Carlos helped later. Both guys went out of their way to help. Would use Viator again without a doubt. thanks
I appreciated the courtesy of the drivers as well as the convenience of the airport pickup but since I was merely going to Acondo about 5 minutes away the price was a bit steep.
Worked great. Arrived at Cozumel airport. Guy was waiting for me. Tried to upsell me on a few excursions, but I declined. He was great in not pushing it. I got a voucher for the return trip, which I simply handed to the taxi driver who drove me to the airport. Great service!
I believe that it was more expensive to have your service pick us up.
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This service was ok. I had a good a hard time finding a representative to schedule my shuttle back to the airport. However when I emailed the supervisor he was very polite and apologetic about everything. I believe some of the frustrations could have been avoided if they communicated ahead of time what travelers need to do to schedule return shuttles.
My wife and I flew in to Cozumel airport from Miami and Rafael was there to coordinate our ride. We waited about 15 minutes for the van to fill up and made two stops for other passengers on the way to our hotel. The van was air-conditioned and clean. Grade B
The return trip was not so impressive. We were called in our hotel room the day before our departure and instructed to ask the concierge to call for a cab. The cab we drove in was a very old rundown car with no air-conditioning in the driver could not speak a word of English. We were told to let the cabdriver know a voucher would be given to him by Raphael once we arrive at the airport.
Only after we had planned ahead and paid 95 for this round-trip transportation with Viator did we find out from another couple we met at our hotel that they took taxicabs independently which totaled 45 round-trip. Had we known, we could have saved alot by not booking through Viator and just got our own cab. Particularly, since we got our own cab on the way back anyway.
Not impressed. Grade D-