It was great. I walked out of the airport (it is small) and was confused as to how to meet the transfer. All these taxi guys were yelling at me. One was nice enough to tell me just to walk out in the front and wait, and almost immediately after a man comes up and says my name and brings me to the van. The ride was fine and they gave me information that I needed to make some decision about whether to buy certain tickets and etc.
Excellent service....I was picked up promptly from the airport, and taken to my hotel where the agent helped me with my bags and even waited until I checked in. I highly recommend them!
To get the highest marks, you have to be on time in the perfect convenient location with a friendly attitude and a nice ride.
My ride picked me up at the airport and immediately took me to my hotel. Great introduction to Cuzco!
Transport was prompt and got us to the hotel quickly. Would use them again.
It's nice to know we didn't have to get a taxi for the ride to our hotel! The driver had our names on a board and was picking up several other people so we were in a large van. I think it's only a 20 minute drive to our hotel but with all the other drop offs (we were last) it took a little longer. Driver was courteous and a safe driver. Good price and easy to book. Thanks Viator!
Lily the Viator guide who received me was wonderful and helped orient me to Cusco and gave suggestions on what I could do there on my free days. It was due to her that I ended up doing the amazing Sacred valley tour.
Our bag was one of the last ones off the plane so we were concerned about finding our ride. When we finally got out of the airport, our guide was there, amongst all the others, and they found us easily. We climbed into the van and away we went. There was plenty of room, and the guide gave us a brief tour along the way to our various hotels. The driver was very capable, and we felt safe the entire way.
On time for early morning pickup from hotel with street construction. They even waited until my altered flight was completed. Great service.
Excellent Service. Guide was there at the airport and informed us a lot about Cusco on our way to the hotel.
Very pleased with this service
The agents were very helpful. The hostel I made reservations ". Lizinha's Guess House" does not exist and the agents helped us find another place. Thanks!
Easy and safe transport from the Cusco airport. They were waiting for me with my name on a sign so I didn't have to deal with the bombardment of people offering taxis. Also very affordable. Highly recommended.
definately recommend this, when we arrived in Cusco there was somebody waiting for us. they kept in touch with us throughout our stay. Excellent service
We made this booking prior to travelling from Australia so were really pleased when we arrived to find our transport waiting. Journey was only short and van could not get into the street where we booked our accommodation. That did not stop the representative from helping with our cases and coming into accommodation to help us settle in. This was appreciated.
This was the easiest transfer experience I have ever had. Not only did the Viator staff come into the lobby to pick us up from our hotel, but they also proactively printed out our boarding passes for us. They provided excellent service on all aspects of our journey to Cusco--I will definitely be using them again.
Worked perfect! I had booked three tours including pick up services through Viator and they were operated by the local agency Viajes Pacifico. Everything was perfectly arranged and very satisfying! Thank you!