Read what other Viator.com travelers think about the Machu Picchu Day Trip from Cusco. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Viajes Pacifico's service was just impeccable; round trip on Vistadom train was amazing. Machu Picchu... I can't express my feelings about that place; it was very private and sacred experience in spite of tourists crowds. The only bad thing - you will have just 2.5 hours on top with this tour, which is extremely little time; you'll have to come back someday by yourself;)
The ONLY problem with the entire tour was the agent who picked us up in the morning to take us to the train station. Not only was she extremely unfriendly and completely uninformative, but she actually put her backpack in the empty seat next to her, forcing my husband and I to sit in two individual seats which were not even together!! I didn't say anything because I naturally assumed the seat was saved for someone who had been sitting beside her, but when the bus started to move I realized that she was just rude! What a horrible way to treat your customers!!!!
The rest of the day was SPECTACULAR!!!! The train ride was comfortable, the food served on the train was good, the tour guide at Machu Picchu was EXCELLENT!!! He was so very nice, wonderfully knowledgeable and conducted the tour in a way that was both efficient, informative, and enjoyable. He took special care to keep track of the group at all times, to point out the best picture spots, while all the while helping those who had a more difficult time with the climb. The train ride back into town was very fun. One of the staff members was roaming the train car dressed up in a crazy ridiculous costume as he danced up and down the aisles, so by the time the staff had their fashion show the car was filled with much laughter and cheer- it was a fun time for all!!
Aside from the unpleasant start to the day, I would DEFINITELY recommend this tour to anyone going to Machu Picchu!!!
Absolutely highly recommended. Our hotel was fantastic and the amount of tours they offered made it so that we didn't have to play whatsoever. Viator seems to be organized with customer satisfaction in mind.
A worry free experience! They had door to door transportation organized, we had enough time to explore the ruins at a leisurely pace and even to have lunch afterwards, never feeling rushed. Our guide was extremely knowledgeable and catered the tour of the ruins towards what interested us most!
Recommendation: stay overnight in Aguas Calentes and visit M. P. early in the morning before the day trip tourists from Cusco arrive.
Awesome from pick up from hotel till drop off. I will do it again.
Everything was very well organized, although I had to find the local phone number of the tour operator and call to find out what time my hotel pick up was. I've used Viator before and they contract with local tour operators but so far my experiences have been excellent. I would definitely use again.
Really well organized. Everything was exactly as described in the confirmation email/receipt for the tour transfers. The company even called the hotel to arrange for a wake up call the morning of the trip and to arrange the pickup from the hotel. Guide was really nice and accommodating to all the participants.
Everything was perfect. From pick up at the hotel to delivery, no detail was missed.I was the only English speaker in the group and I had my own guide, which was great. I've been looking forward to this trip for ages and It was everything I expected and more.
very knowledgable staff, everything went very smoothly. We had a wonderful day !!
This is a great way to do a day trip from Cusco to Machu Picchu stress free. All transportation and tickets starting from your hotel and back to your hotel is included. It was just over 15 hours total door to door starting at APPROX 5:30 am....they came at 5:40am....not a big deal but something to keep in mind so you don't get nervous. The local tour operator seemed very experienced and reliable. TAKE THE VISTADOME...its so worth it....brand new clean trains...snack service is included both ways....only tourists on board and only stops once or twice at INCA Trail dropoff points for people that are hiking....super friendly staff with high patience for tourists and speak english....on the way back they try to sell Alpaca clothing....by doing a FASHION SHOW which lasted about 30-45 minutes....it was so much fun and helped to pass the 3.5 hour train ride on the way back very quickly. They also have Pisco Sour for purchase on the way back...English guide was adequate though some room for improvement....spent about 2.5-3 hours on top. This has everything you need in a great cost effective package for visit MP from Cusco in one day.
We faced complicated logistics which were handled with ease by the tour operator. A very pleasant experience. Machu Picchu is not to be missed and this tour operator is highly recommended.
Well organized well worth it tour. enjoyed every minute. Vista dome train was fantastic. From the breakfast and the return journey with their dance and fashion show parade, Tour guide at Machu Pichu was very patient and excellent. My sister is asthmatic and was able to climb because of this tour guide.
Our tour was outstanding. It was well coordinated and managed. Our English speaking guide Diana (from Cusco) did an exceptional job.
The train journey through the Sacred Valley was stunning. Excellent, knowledgable guide at MP.
Tour guide was exceptional with his care for us and his wealth of information.
Excellent trip. Bus ride from Cusco to train was 90 minutes and train ride to Machu Picchu another 90 minutes so a very early start! Excellent tour - well worth the time and effort. This place was spectacular and weather was perfect. The tour guide was tremendous.
This was an excellent trip. We received a phone call at our hotel to advise us of the time they would be there to pick us up. They were on time, friendly and professional. Our guide "Johnny" was excellent. I have already given information about Viator to several of our traveling friends and will recommend them in the future. I will be looking to Viator for future excursions in my travels. Thank you Viator for helping make my vacation a "Fantastic Vacation".
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