Great price for transportation from the airport to any destination, residential or commercial, that I needed to go to. Very friendly service, both making the reservations and the driver. Easy reservation process. I will definitely use this service again and again in the future.
it was there as planned, i was there as planned, the other riders were outside waiting as planned, and we all made it to the airport - without a hitch ! Good planning !
100 percent. Instructions were clear, calling 1800 and inquiring was informative, and clear. Shuttle was available before time that was estimated. 100 percent. I will recommend Viator to my travel buddies. best wishes in 2012. Ken Proctor, Dallas, Tx.
There were no problems finding the courtesy phone after baggage reclaim and the Supershuttle arrived very swiftly following the call. The driver was good, helpful and polite.
The tranfer was very efficient and at a great price, the driver was very helpfull and friendly even suggesting a shortcut to avoid the trafic to get me to my hotel quicker. Excellent service.
Cindy O USA
The driver was not only courteous, he also gave a fun guided tour of Dallas as we headed into the city.
Karen B Canada
The driver was very friendly and polite. The service was quite fine and I got to my hotel with no trouble at all. The only thing I did find tiring was driving around all the different terminals to pick up other passengers, which took another 20 mins - my plane landed at 10:30 PM or something, and I only got to my hotel pretty late and I was tired. The next time, I would make an appointment withe the shuttle service.
Karen W Australia
The pick up process was a bit painful, took quiet awhile to be picked up and after a very long flight I think I would have preferred to have just jumped in a taxi - I was also the last person to be dropped off.
i reversed comments ... driver for departure was great though very concerned again re the viator voucher.
when i rang to confirm they had absolutely no idea about my booking. I will never book a shuttle with viator again
All okay, but didn't appreciate going around the airport 3 times to pick someone else going our way. Ended up taking a young girl all the way to the suburb where the Dallas Cowboys people live. Guess some people can get dropped at their door!!!
I called and was told where to go and that was the easy part. When I showed up, the driver couldn't find my name and it sounded like I had signed up incorrectly because I went to a website and received a voucher... I didn't go to the SuperShuttle site itself and get a pass and it sounded like I had done it wrong. Seemed like the drivers were getting confused on who was picking up who and they sounded frustrated with each other. Driving to the hotel was OK - a bit like NYC cabbies but not as bad!
Stephen P Australia
Insisted on picking us up earlier than required for an internal flight but overall ok. Also, sometimes these shuttles are too crampted
Peter T Australia
We spent a good hour circling the Dallas airport looking for other passengers before we even left for our hotel. All in all, while the service is quite convenient, it would have been quicker to catch a taxi.
George S New Zealand
The shuttle took about 45 minutes to show up and then about the same time to get to the hotel, which I assume was satisfactory. The driver was pleasant and polite. So overall it was as expected.
The driver did not want to acknowledge our voucher that we purchased and was trying to convince us that it wasn't valid. The driver also seemed to have gotten lost as we were driving around in circles. There were other shuttle services that were more friendly and helpful than your driver.
The ride was fine to the hotel. Problem was it took as long on the ride to the hotel as it did to get from Minneapolis to Dallas.