Jacqui United States of ...
Driver was punctual, pleasant and friendly... god option for needing a reliable ride to the airport.
Transfer from airport to hotel was late evening and was excellent, there where only 4 people on the mini bus, and our hotel was the first stop, perfect.
I made the reservation for transfer 2 days before my flight out of Dubrovnik, not knowing how or when they would contact me to tell me what time the driver would be there to pick me up for my VERY early flight. The next day, I got a message at the front desk with the time. It was very prompt and I felt secure in knowing they would be there. The driver was on time the next morning, but I felt it would have been better if he would have spoken "some" English to confirm the ride was for me. He pointed at some paperwork, but it took me awhile to find my name and confirm it was MY transfer. Plus, it was a little quiet on the 30 minute drive to the airport with the language barrier. The car was a beautiful, comfortable, clean, nice-smelling Audi that was nice to ride in. One thing though, the "rules" of the Viator information said to have a print of the voucher for the ride, but the driver had NO idea what I was trying to say or do when I tried to present it to him (probably because he didn't read any English?) and having gone through a bit of work to find a printer and have the voucher printed, it would have been better if the driver knew what to do with it.
Excellent service, easy to use site. We were eight people , a representative was waiting for us in arrivals
with a sign with our nameon it. He waited for us all to collect before handing us over to our
driver who brought us to our mode of transport. The pick up from our hotel on our return journey was on time
and a very pleasant trip also.
They were waiting for us with a sign with my name, driver very professional very good service.
Excellent service, turned up on time to take us back to the airport. Very professional, friendly service
Were there to meet us on time and take us to hotel. friendly courteous driver who spoke excellent english.
Ian Howison Australia
We were collected just outside of the Pile Gate of the Old Town (in which we had an apartment) on the time specified and transported to the airport in an immaculately presented Mercedes estate car. The driver was just as immaculate, was very helpful and courteous and spoke excellent English. We would use this service again without doubt.
Despite the flight being diverted to Split, the transfer was waiting for us at the Bus Station when we finally arrived in Dubrovnik almost 6 hours later - that was service!!
Greg H Australia
We had an airport transfer with Viator through Elite when we arrived and when we left. On each occasion the driver was on time, friendly, and the van was very clean and spacious. The price was very fair and I have no complaints whatsover.
Matt K USA
Picked us up and we were the only ones. Great travel to the airport and very helpful.
Gregory M S USA
Pick up at hotel was right on time and arrived at airport in plenty of time for check in.
Linda B United Kingdom
Friendly, efficient and helpful. Driver even offered to stop for us to take a photo of a view we wanted.
Time was sent to our room and it was great. Driver Helpful and got us there on time