Merilyn D Australia
Despite the weather not being ideal, the crew were able to make the trip really great. The food was good, the accommodation clean, secure and comfortable, and the activities were informative and fun.
While many elements of the cruise were great eg itinerary, food, staff, location; we were really disappointed in the accommodation and recommend you check where your room will be prior to booking as while rooms are priced the same they vary greatly in quality. Really there should be different pricing. My husband and I travelled with my mother. Our cabin was "below deck" and when we went in smelt of vomit. I asked to be moved but the boat was full. Staff re-cleaned the room and fixed the smell but while my husband was fine as I am a bit claustrophobic I ended up not actually sleeping in the cabin. My mother had what at first glance seemed to be a lovely cabin, on the main deck with a door to outside for which incidentally she paid virtually the same as we paid for two. However she wondered why she had ear-plugs laid out on her bed. On going to bed she soon found out! There was some kind of generator immediately adjacent to her room which made a very loud noise all night long and hence the earplugs!!!
We felt pretty aggrieved about having spent so much money to cruise and for 2 out of 3 of us to get no sleep. I am sure if the on-board staff could have helped they would as they were very pleasant and went out of their way to be helpful but the boat was full. It is a pity the management is not a bit more transparent and realistic about the varying quality of accommodation on board.
For the price we paid, we expected a better boat and food. We had to return to port the first night due to weather warning, but the next morning we made it to the entrance of the fjord and had the chance to see fresh snow on top of the mountains. Spectacular views that we love to experience in better weather conditions, but next time we might opt for day cruises rather than overnight.