Read what other Viator.com travelers think about the Florence Airport Private Arrival Transfer. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
I had missed my connecting flight from Paris to Florence because of horrendously long lines in customs;we tried to call the transfer service to change the arrival time but were told to call Viator instead--and it was in the middle of the night at Viator's office, so I thought I would have to find other transport. However, when I finally arrived in Florence, there was the driver (miraculously) waiting for me. Most appreciated at a late hour in a strange city.
Our driver was there at the arrivals and was polite and helpful. I would recommend this service and would use Viator again.
Our courteous and kind driver was waiting for us upon our arrival. The trip to the hotel was quick and easy. This was the easiest way to our hotel after and exhausting travel day!
They failed to meet us as scheduled; but we were able to contact them by phone and they were there within 5 minutes and we were wisked off to our hotel in record time. Top rate once we were picked up!
Took all the worry out of arriving and finding our hotel. Great value; would highly recommend it. And the company representative was waiting for us on arrival even though we were late - great service!
The guy was waiting for me when I got there. No hassle, no problems, would book it for my next trip.
Driver was on time, pleasant, and took my bag for me. Would definitely use this service again in Italy.
The driver was waiting right at the front of the crowd when we exited from customs, holding a card with our names. Excellent service!
Drive spoke some English, but not much. The car was parked in a back lot and was much further than the cab stand. As the cab ride was only 20 euro's this wasn't very good value.