4.5 star rating: Recommended 80 Reviews

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  • Location: Florence, Italy
  • Duration:  30 minutes (approx.)

Read what other Viator.com travelers think about the Florence Airport Private Arrival Transfer. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.

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1 star rating: I do not recommend this
October 2014

This was the worst service I have experienced. Our flight needed to be changed due to an Air France strike, and had us arrive in Florence 3 hours late. We notified Viator on their website and called the local contact in Florence 36 hours in advance. The local contact advised he would need to be notified by Viator. When we arrived in Florence! There was no one there to meet us and when we called the local contact in Florence he said he was not notified by Viator and considered us a no show. We will not use Viator in the future.

1 star rating: I do not recommend this
October 2013

Not good. After 17 hours of travel from Orlando to Florence, we were greeted by a driver that was actually upset with us because we were late. Our flight was late arriving, and totally out of our control, and we had no control over how long it took to get our baggage, and clear customs at the Florence airport.
We paid way too much for this service, versus simply taking a Taxi (three times as much!!!!), only to get bad attitude from the driver. We will NEVER use this service again.

1 star rating: I do not recommend this
October 2009

Our plane could not land in Florence due to wind shears. Air France landed in Pisa and took nearly 2 hours to get us by bus back to Florence. When we got there after being told that the flight would be displayed in Florence no one was there to meet us. We easily got a cab to our hotel. The phone number on the voucher did not work. They would not refund our money so now our travel insurance is looking into the matter. Do not take private arrival transfer!

1 star rating: I do not recommend this
September 2007

The airport in Florence to the city center is only 20 plus 1 for each bag. The driver was there but was in a bus not a MB and didn't speak a lick on English.

1 star rating: I do not recommend this
January 2007

No contact at hotel after I arrived and no contact as to pick up time for return to airport. Not reliable.

From USD $ 14.05

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Tour code: 2662FLRAPTHTLPV

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