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2.5 star rating: It was OK, but could have been better 26 Reviews

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  • Location: Florence, Italy
  • Duration:  Your pass is valid for 4 days after redemption

Read what other Viator.com travelers think about the Florence Pass. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.

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5 star rating: Highly Recommended
May 2014

It saved time and allowed us to book a time to visit the museums we wanted, I recommend it.

5 star rating: Highly Recommended
November 2013

Use tour transport pass to Fiesole to see best view over of Florence. It is the no. 7 bus from Piazza San Marco.

5 star rating: Highly Recommended
July 2013

Damiano with Dark World tours was awesome. Best guide we've had on this trip. Thanks!

5 star rating: Highly Recommended
June 2013

However, there were too many people when we visited the Sistine Chappell and Vatican museum. It really should be limited, even if it meant a small increase in price.
At some points it was truly chlostrophobic and sometimes the audio system was corrupted by another guide.
In conclusion the Rome experience was very good, but I had to remark re the Vatican visit.
Thank you.

5 star rating: Highly Recommended
June 2013

This pass allowed our group to skip the long lines to all major events.
And, most importantly, the price was right !
Excellent purchase !

4 star rating: Recommended
April 2014

The girl in the kiosk was very helpful and we booked the museum times and the return bus to the airport with the discounts very helpful

4 star rating: Recommended
April 2014

easy to find tourist office and good value and organisation

3 star rating: Worth doing
June 2014

Not certain this is worth the money.

3 star rating: Worth doing
June 2014

This pass is a decent value, although we didn't use all of its benefits. If you're going to the Academia to see the David, it's worth having for ticket pre-purchase and skip-the-line value. When you pick up the tickets at the kiosk, I suggest scheduling the Academia visit for an early morning, at the first available time. Show up early to the ticket window across the street from the museum entrance. The street is plugged with lines withing a couple of hours.

3 star rating: Worth doing
October 2013

As both of us are over 65 and get into most museums free, it seemed a bit pointless.

3 star rating: Worth doing
September 2013

You get 2 90min bus passes with this package which comes in handy. You can also get tickets to museums you do not want a tour from which was great. The lady in the office who helped us out was very helpful.

2 star rating: It was OK, but could have been better
July 2014

Didn't work with any

2 star rating: It was OK, but could have been better
July 2014

Ran out of time to use the pass and we couldn't get into the museum we wanted for 2 days so for us it ended up being a waste of money. We needed to have booked in advance for our museum of choice, so make sure you do so or you could miss out.

1 star rating: I do not recommend this
July 2014

Used Viator to pre book 2 Florence passes. The confirmation gave a number of the pick up stall in the train station. We walked the ten minutes to the station and spent the next one and half hours trying to find the stall to obtain our passes. We went into the news agents and pharmacy in the station and numerous other kiosks. No one was able to tell us where our kiosk was?
We eventually decided to go to Tourist info across the square.They directed us to an adjacent kiosk.
We told the assistant all the hassle we had had and she took the invoice for two Firenze cards off us and gave us Firenze passports. She said she could not give us the guide book as part of the package as she phoned the kiosk in the station we could not find and said there was no answer.
We then made our way to the Pitti Paalce and approached the entrance only to be told our "Firenze passports" were not," Firenze passes."They were basically useless. We went to tourist info/ booking office at the Palace and they confirmed the Passports were useless. I had to buy two further passes.
The genuine Firenze passes can be bought at Tourist info offices and any of the palaces /galleries. They are well worth having. However DO NOT USE VIATOR as we were conned and have lost a lot of money!

1 star rating: I do not recommend this
July 2014

Not easy to use. You have to wander around Florence to get vouchers and then get the actual tickets at another kiosk. Not a good use of our traveling money.

From USD $ 13.64

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Tour code: 5775FLORENCECARD

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