Read what other Viator.com travelers think about the Florence Pass. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
It saved time and allowed us to book a time to visit the museums we wanted, I recommend it.
Use tour transport pass to Fiesole to see best view over of Florence. It is the no. 7 bus from Piazza San Marco.
Damiano with Dark World tours was awesome. Best guide we've had on this trip. Thanks!
However, there were too many people when we visited the Sistine Chappell and Vatican museum. It really should be limited, even if it meant a small increase in price.
At some points it was truly chlostrophobic and sometimes the audio system was corrupted by another guide.
In conclusion the Rome experience was very good, but I had to remark re the Vatican visit.
This pass allowed our group to skip the long lines to all major events.
And, most importantly, the price was right !
Excellent purchase !
My experience in Florence was unfortunately not a good one, both mine and my wife's passports were stolen as we walked to our hotel. As we were only staying for three nights most of that time was spent either in a Florence Police Station or travelling from Florence to Milan to the British Consulate's office. I cannot thank enough Raffaella Bravaccini who is a Room Division Manager at the excellent Hotel Cerretani in the centre of Florence. To say she went the extra mile would be an understatement, I think the hotel should be very proud of a first class professional employee who made a very bad situation bearable by ensuring that all our needs were met from arranging travel tickets to speaking to the not so helpful Policemen, thank you. This experience has not put us off travelling to Italy having visited most of the country over the last twenty years or so I will continue to visit what essentially is a beautiful country and meet on the most part lovely people. You will get sewer rats where ever you go.
We were fortunate it was a quiet time of year... picking up the pass from the station was quick but queuing to collect the Uffizi ticket took a while.
Access to museum however was quick and easy and I'd thoroughly recommend upgrading to get the timed ticket access to the Uffizi
Worth skipping lines and getting Ufizzi ticket in advance. Some effort needed to find where to pick up ticket voucher in the train station (not in location noted on Viator, at Skip the Line window instead) then must go to another location for a reservation- beyond that simple
We used this to tour the Uffici Gallery. It was extremely crowded when we were in Florence, and we had to wait two days from the date we went to set up our visit, so make your appointment as soon as you arrive in Florence. Even with a reservation, we waited in line for an hour. Fabulous art to see, and we probably would not have gotten in at all if we did not have the reservation. Tuesday is a busy day there, because the galllery is closed on Monday.
When we arrived the pass collect point, it's just 14:00pm, and the door was locked. We waited there for around 40 mins, no body came. I was told the sales lady might go for lunch. So, we left, and after 15:00pm we went there again, few mins later, the lady came. Although she was kind and made appointment for our Galleria degli Uffizi tour quickly, but waiting 1 hour is wasting our time. So, we suggested not to collect this pass during 13:45 ~ 15:00. It's the lunch hour for Italian people. Except this problem, this pass is pretty useful for travel yourself.
The girl in the kiosk was very helpful and we booked the museum times and the return bus to the airport with the discounts very helpful
The Florence Pass was a bit difficult to redeem but we finally found the office at the train station. The guide book was good and we used the Pass for bus tickets to Fiesole which was lovely.