Read what other Viator.com travelers think about the Florence Walking Tour. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
This didn't work for me. It was done in two languages (Spanish/Engilsh) and was not audible. I dropped out after about 10 minutes as the only English speaker.
Annoyingly our guide found herself leading 2 groups. So 4 English speakers with 2 French speakers resulted in so much of our groups time being wasted as she translated twice. Whenever she wasn't translating she was on her mobile. No real engagement and didn't like being questioned on topics. Poor.
It was a disappointment. My wife and I were grouped together with the French. The German guide had to speak in English first then in French. Probably because of the time limit of the tour, the guide did not give more details than we would have wanted so we ended up listening to the other tour guides in other groups. No choice. I do not recommend this. Or if you intend to book, make sure all of you speak the same language.
Instructions on the confirmation email were confusing listing 2 piazzas which intersect and stretch over 500 meters. When at one end, you are unable to see the 15cm by 40cm yellow sign attached to only 1 side of a bus lamp post as it is too small to be seen from a distance and it is always hidden by buses picking up and dropping passengers. After 2 telephone calls and 2 sets of bad instructionsdirections, we located the yellow sign but after the tour had left. Our only choice was to lose the money or book a more expensive "bus tour" that same day. We took the bus tour to avoid losing our money. We do not recommend that tour as the tour contained folks speaking more than one language. Because the guides were speaking concurrently in each language, the information about many places of interest was relayed to each of us in our own language after we had passed that spot. Sometimes we got it at the right time and sometimes the other folks did also, but neither translator provided the information at the right time, all the time. No telling what we missed - in either language. A very bad experience.