Read what other Viator.com travelers think about the Independent Venice Day Trip from Florence by High-Speed Train. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
First off, i booked this for part of my wifes birthday surprise and a surprise it most certainly was! Neither of us had been to venice before and its just stunning. We met our ticket operator within the main station of florence which was easy, handed the tickets and the operator explained brilliantly what you needed to do to get your boat pass and where and when you needed to be on the train. Its a direct 2hr journey and couldnt have been made any simpler. So anyone could have an awesome day in venice like we did. We loved it!
Would we do it again or recommend it, we most certainly would!
This is a good offer, which basically packages the travel expenses (only) for a day trip to Venizia from Firenze by high-speed rail and vaporetto/water taxi. Purchasers will be on their own to plan activities, and to get themselves back to Santa Lucia train station in time for their return trip. Basically, this means an afternoon in Venice. Train service was excellent, though not top of the line, but more specific instructions on how to use the code provided to get a vaporetto ticket from the automated machines would have been helpful. A very satisfactory service, and a wonderful half-day in Venice.
This trip was great from the perspective of being able to spend a day in Venice. However, it could be improved by better guidance on how to obtain the boat-bus tickets after arriving in Venice. Also, it was a bit over-priced considering you can easily buy the tickets on the high-speed train and tickets yourself, and have much more flexibility in the trip. All in all though, we would have never known such a train even existed without having gone.
Just okay. You can buy the train tickets yourself at around the same price.
When we got to Venice, the "red machine" we were told to use to get our water vessel ticket did not have any option to enter our code. We tried it several times and even had a nice Italian woman help us but no luck. We went to the ticket window and they directed us to a different ticket window, and they directed us back to the same machine which we tried again and it still did not work. We then trecked to the ticket office where they tried to look up our code and even my name but nothing in the computer. So they had us walk down further to a different "red machine" which finally had the right option. All of this mess took us nearly two hours. We tried to call the number we were given but it would not go through. So we had very little time in Venice. This was a waste of money.