The value for money was terrible. Our guide, while a lovely woman, spoke rather limited English. I asked the tour to be mindful of our three children aged 14,11 and 8 when tailoring the tour, which didn't really happen. I expected, for a full day private tour, a nice intro explanation into Florence's history and how it became the capital of the Reneassance. Instead we got sporadic highlights of a church here, a palazzo there. It even got to a point when asking about a gorgeous hillside building, we got the response it was a historical structure! The best part was the Uffizzi and the Accademia tour as our guide clearly appreciated art but didn't make up for the rest. The lunch at the selected restaurant was efficient and good.
This tour proved to be a disappointment. Viator has always delivered, yet this fell short of our expectations. We were clear about the sites that we wanted to see up front i.e. he David and yet were booked in the wrong museum. We had to pay the additional fee to go to the David on our own. The driver for this tour was awesome! He was knowledgable and kind. He made the day!