Insider's Guide to Florence

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Jessica O

5 star rating: Highly Recommended
June 2016

Excellent, completely worth paying for. We arrived and requested an outdoor table, waited maybe five minutes max by browsing the shop and then we were seated. The food was excellent. It actually cost us less to book skip the line than if we'd turned up out of the blue!


5 star rating: Highly Recommended
May 2016

Really nice 3 course meal and drink which worked out very good value for money. The Half Chicken in barbeque sauce was huge and couldn't finish it. Staff were helpful and informative and speed of service good.

Ganime D

5 star rating: Highly Recommended
February 2016

everything was perfect thanks again nice service for good price...

Anthony R

5 star rating: Highly Recommended
March 2015

This tour was amazing!

James G

5 star rating: Highly Recommended
June 2014

The Hard Rock is awesome and a great break from traditional italian cooking. This is a great value, do not hesitate especially if ribs and the biggest brownie sundae is on your punch list !!!

VICTORIA C United Kingdom

5 star rating: Highly Recommended
May 2014

fantastic! straight through to table and food was amazing...huge portions, fantastic service..especially the chap who used to work in Blackpool!! ( whoops we said we wouldnt tell anyone that haha)

Prosecco was excellent and really good value at e20 a bottle...loved it


5 star rating: Highly Recommended
April 2013

Again HRC doesnt dissappoint amazing food no waiting even though always busy.Customer service exemplary.

David B

5 star rating: Highly Recommended
April 2013

My first ever hard rock. Great central venue. Fantastic bargain for two courses of really nice food. Great deal.

Celeste B USA

5 star rating: Highly Recommended
August 2012

My children enjoy visiting Hard Rock Cafes around the world. This was enjoyed. You received alot of food for the cost. We only waited for about five minutes to get a table. Also, my children wanted to order different food and they allowed them to; they just applied the credit of what I paid to what they ordered. Enjoyed!


5 star rating: Highly Recommended
June 2012

This is such a fabulous deal we got the best seats right in front of the stage and all the action. Francesco our waiter was superb and we could nit have any more food. We chose the diamond menu we had ceaser salad, full rack of ribs ,icrecream sundae and cooldrinks. Excellent price all the staff new we had pre paid no hassles. Great idea to pay before your trip so it feels like your spending money goes on the good stuff not food. Lol

Michelle United States of ... 

4 star rating: Recommended
June 2016

This is classic Hard Rock. We were there on a Friday from 6:30 8:00 PM and seating was not an issue. With this package, the advantage is supposed to be priority seating but I did not see that as a necessity the night we went. You will have to commit to a pretty limited menu which may or may not be what you really want when you get there. The basic plan also has a salad as an appetizer and then has a choice of chicken Caesar salad which isnt an appealing combination. The drinks are not refillable. Also, the chefs choice for dessert that night was pumpkin pie. Not kidding - - pumpkin pie. Unless you expect seating to be an issue, there is no advantage to ordering this package. You are committing to a very limited menu.

Cassie B

4 star rating: Recommended
August 2014

The tour was fun and each of the islands are nice, it's fun going over in the boat and the tour guide speaks in different languages, but if I went back I would just buy a ticket to burano. It's the only island worth seeing and it would have saved money and we would have been able to stay longer


4 star rating: Recommended
April 2014

First time at a Hard a rock cafe, what place to do it than in Florence! It was a great atmosphere, nice drinks and food, good music and we happened to call in a night when a band was playing!

Craig P

4 star rating: Recommended
January 2014

Hard Rock is always fun. The coupon value was good despite not offering the salmon or steak option that the Venice HRC Diamond deal offers. The ribs and chicken were fine. The waitress was good fun and delightful. The music promoted as rock was really not. It was more Italian pop/folk. The facility is very nice with some great memorabilia.

Krystal O

4 star rating: Recommended
August 2012

This was an amazing offer that allowed for a full stomach in a great atmosphere with good service.


3 star rating: Worth doing
August 2015

Its a really nice place, food was great, but there were no queues, so it wasnt reall worth the money.


1 star rating: I do not recommend this
May 2016

I can't remember having a worse lunch. The cheeseburger was very dry and the bun was stale. The wait staff was very friendly. I would skip the restaurant and merely shop at the store. If I could give this zero stars I would do so. DON'T EAT HERE!!

Julz P

1 star rating: I do not recommend this
March 2012

not the best experience - really bad smell in the restaurant, really bad food and not the best service - disappointed ! But still brought the tee !

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