The trip met all expectations. The couple that took us from the Sheraton to downtown Miami were exceptional.
Great. Long day but well worth it. The driver was skilled, informative of the history and calling out attention to details as we passed them. Answered questions. The hop on hop off trolley was great. It gave us the chance to pick what was of interest to us along with the narration of Key West. Restaurants were reasonable.
It was perfect from beginning to end.The driver was excellent.Bus very comfy.We even had a guide to all places of interest from the time we left Miami.I would use this company any time.
On time, helpful and informative. Comfortable bus
Went on a bus that specializes in Key West. It was raining when the bus arrived at Key West. There was 6 hours for the activities. There are many activities. We had lunch at a seafood restaurant at a marina, then went on the conch train, then wen to the Truman vacation home. There went the 6 hours. There were other activities offered. No time to go on the other activities
A long day, but a very comfortable coach, and the driver and guide were very helpful.
Tour was very organized and the driver was very nice and he had a lot of knowledge about the Keys. I definitely recommend the tour.
I especially recommend the upgrade to the snorkeling cruise trip because it was just amazing and worth every penny! The water was super clear and the fish and corals were beautiful.
We were allowed to believe by the phone sales agent that this was a boat tour and when we tried to cancel were told the window to cancel had closed. All of that said, we ended up having a wonderful time on the BUS trip to Key West. The driver and seasoned pro gave a great narration (in 2 languages) along the trip. We would absolutely recommend this tour to anyone.
Our tour was very satisfying, first time to Key West Tour bus seats uncomfortable, for 3 hour ride tour guide was very gracious considerate and accommodating wonderful smile amazing fluent in languages overall a good time and didn't worry about driving..
this was a wonderful trip. It would be helpful if the tour included pick up from hotels in Fort Lauderdale but as it is a early start. this may not be feasible. We like to take pictures and found the bus windows dirty. Our guide was very informative and all in all it was a very long but great day.
Although it was a long day, it was nice to have the help of Lily to help plan our day! Worth leaving it to the professionals and not try to drive there ourselves
No stops on the way back. One would of been appreciated. No toilet paper on bus bathroom. Guide was nice but told us how much we should tip him. I didn't feel that was appropriate. Otherwise it was nice and would recommend Viator.
a long day but worth it. glass bottom boat was well worth the money.
Maybe an over night tour in key west would be great. I know I would and im sure you would have more people. Otherwise the tour was excellent.
The tour guides were knowledgable. It was very confusing when you first got to Stop 1. Why you were standing there in sweltering heat and 4 unmanned trolleys were waiting there? Didn't seem like any of the trolley organizers cared if you had a good time. The drivers definitely cared.
The tour guide in Key West was excellent. Also had good experience with the transfers to and from Ft. Lauderdale. The bus tour guide should correct her information on the capital of Florida
The Day Trip we started at the Ft.Lauderdale Hilton which they told us not too many people are picked up the 3 of us were the only passengers in the van to Miami. It was a rainy morning and alot of traffic. We boarded a bus in Miami picking up passengers. Travelling to Key West it was the driver who spoke no english he did not help us onto the bus or off, other trips we have had the drivers stand outside the bus door but ours seem to run off. The assistant and trip adivisor on the bus her English was very poor the whole trip we did not understand her and other passengers commented. For instance ISLAND was pronounced ICELAND i thought she was talking about passengers from Iceland. Overall this was the main concern that there was no conversation between trip guide and passenger, also asking for a tip at the end of the trip which most people travelling observe this on their own. Thankyou please have this reviewed its important.
It is a long day if you leave from Fort Lauderdale as there are pick ups from many Miami hotels and drop off's especially on the way back....
But if you do not want to drive down there or cannot drive then the whole trip is good value for money and a great day out!
Keywest was nice.
My regret was that we wanted to sit at the front part of the bus, so that we thought we could have the better view. We went the Hilton Hotel Fort lauderdake at 5 am in the morning and waited for the bus. The bus arrived and we could have the very front seat of the bus. We were so happy but when the bus arrived at Miami. The driver told us to change the to the other bus. So, we had to move to the other bus which was almost full and we had to sit separately at the end of the bus. (Our group was 4. ).
Takahisa Oguri, lead traveler
Itinerary reference No. 23120569
We took a day tour down to Key West. The tour guide spoak broaken English and had very little knowledge of any area that we traveled through. We expected some information about the different Keys that we passed through. At one time we passed an airport and his information was "on your right is the Key (I don't remember which key) airpport." The tour was very unorganized. Our day on Key West was very good. The trollys are worth every penny and the time. The guides were very knowledgeable and at least had some personnallity. I wold not recommend a "Viator" tour to anyone.
Bus to slow return trip 4 hours no stop, hungry and angry when we got back