Read what other Viator.com travelers think about the Heidelberg Half-Day Trip from Frankfurt. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Our guide, Nathalie, was very energetic and good-fun. The city was beautiful and we had a very nice weather. However, I think the length of the tour was too short and that more information and explanations would have been appreciated. Overall it was very nice and I recommend it. Had a great time!
We took the afternoon tour and as it was getting dark earlier due to winter approaching we realised that we would rather take the morning tour next time.
Good tour definitely worth doing. The tour company is near enough to the Main Train Station. It is expected to tip driver and guide.
Heidelberg Castle is stunning and the city definitely worth visiting. You get a small sandwich of fair quality and a juice to have in between Castle and City visits, basically you will eat it on a moving bus (which is luxury class).
NOS HUBIERA GUSTADO PASAR MENOS TIEMPO EN EL CASTILLO PARA PODER RECORRER Y DISFRUTAR DE LA CIUDAD QUE ES PRECIOSA.
It was A great day in Heidelberg! there was just the two of us, So we got are own limo to Heidelberg!
My daughter and I both enjoyed this tour, one comment we would like to make, as we did the morning half day tour, to do away with the snack sandwiches as provided, thus making the tour slightly cheaper up front. The reason for this is that we had to eat them on the bus in a hurry as we drove down to the old town square, and as we were at the old town square at lunch time, and there were some lovely eating places we would have preferred to taste some of the local food. (The sandwiches were nice but not necessary.)
the city of Heidelberg is great. the driver was pleasant. the tour guider was under prepared. partially because it was a collaboration between viator and a travel agency in Frankfurt. the travel agency was not very committed to viator customers.
We had good time at each scenic spots. Our guide was helpful and informative.
Don't expect too much on the sandwiches and drinks provided.
We had a guide name Jan who was a very good guide. I enjoyed Heidelberg very much. The river in Heidelberg is a Class A river and is clean enough to swim in.
BUS Clean, guide pushy and made guests boo a pair of Japanese tourists who were late back to the pick-up. Very bad look given that they were given instructions in English by a non English speaker. Maybe you could provide a better written instructions in other languages if the timing for the return is that critical. Heidelberg is pretty but of course that has nothing to do with your tour arrangements. Suggest that you ditch the cheese sandwich as it was dry and rather awful. Just provide some cold bottled water as we all went for a meal in Heidelburg. Don't waste time on the group photo - we don't know the others. Make it optional but I know it is a way of trying to monetise the tour group. Include in your advertisement that the visit inside the castle is not included.
Really enjoyed ourselves and Heidelberg. Our guide was excellent. Only negative would be the sandwiches were pretty average. Overall happy though.
Wonderful informative trip through the countryside en route. I loved the castle and the history lessons included. Heidelberg itself is a picturesque little snapshot of historic German architecture inhabited by modern tenants. It's made all the better by "locals" in large part, walking rather than driving. So enjoyed sitting at an outdoor table observing the busy pedestrians on an old world street.
Guide is informative, food is very simple sandwich. Just fine for a half day tour.
Had reservations when first booking this trip as hadn't heard of Viator previously. Found it very easy to book the tour we wanted. Tour was well organised when we arrived in Frankfurt, and guide was very knowledable. Would certainly use Viator again. Lindsay
This was a lovely trip with and Grit was a very good guide. You are given free time to explore Heidelberg and indulge in a little shopping if desired.
The lunch pack was a bit disappointing though. The sandwiches could have been a little fresher.
It was a very good trip and the tour guide was so helpful
This trip was a great introduction to Heidelberg - a beautiful city. The bus was comfortable, we visited the castle, old town, and had a little bit of free time to wander. We look forward to going back and spending a few days here. The trip itself was 5 stars, but the "lunch" provided on the bus trip back included a gas station sandwich that was inedible and a children's juice box which makes the overall rating 4 stars. Had we known, we would have had lunch during our free time in Heidelberg.
The driver on the day was careless several times and raced to get back for next tour
Tour guide was excellent
The tour gave you a taste of Heidelberg, the castle is well worth visiting and the guide gave an excellent in sight to the history.
Unfortunately the longer you spend at the castle the less time you have in the city, but having time to explore the city on your own was good
Great place. Castle tour good but then left to explore town on our own.
Castle was great as was the town. The tour guide thought he was a comedian, except he wasn't. After awhile it was just annoying.
It was an alright trip. I felt that the tour-guide treated us like children.
I enjoyed our tour guide Krystle; however, we actually did not get to spend much time exploring the city of Heidelberg (only 30 minutes), most of the tour time was spent at the Schloss Castle (which was amazing) or traveling. We were also given a stale sandwich for lunch, it would have been better spending that time allowing us to explore the town.
The tour guide was great. The bus ride was not bad. However, when going to visit a castle one would be under the impression you would have time to enter the castle. I was looking so forward to seeing Heidelberg Castle only to be told after the hour and ten minute ride that we only have one hour and that that is not enough time to see it. Than we go into town, again for about an hour to hour and half and go back on bus for the hour and ten minute bus ride home although now with stopping at airport and a hotel to drop people off. As far as tours go if you need to do a group tour than this was fine but if you can afford to get a taxi or take the train and do it on your time, you will be much better off so you can actually see and enjoy the site intended.