The staff are friendly and make sure that you are well equipped for the trip. It was pouring rain when I went, so all the provided gear was muchly appreciated. It was great to have a guide take you through valley and have them share history and science behind such beautiful views. This guided walk gives you a great intro into the area, so that you can go check out the other walking tracks as well.
Had a wonderful guide who was very knowledgeable and enthusiastically shared his delight in the rocks and minerals and fauna as we walked at a comfortable pace. Only a couple of steep parts to the path as he took us off piste but Aaron was very helpful and sure footed helping those of us who were out of our comfort zone.
Truly breathtaking!!! Our guide, Connor went above and beyond professional but still very personable and patient to answer all our one thousand questions. The base where we started from was great too with lots of unexpected amenities like a coffee bar and hot tubs. We wouldn't go with any other company! Experience of a lifetime is an understatement!
A memorable activity. Loved scrambling along the valley, we waded through a rushing stream, stood so close to the spray of the wonderful waterfalls. Held chunks of ice from the pounding river. Fabulous guide. Joshua. Gave us such a lot if interesting details. He worked so hard to give the group a brilliant time and it certainly was amazing.
Booking a tour allowed us to hike paths in the woods leading to the glacier that the general public walking on their own could not access. The guide's knowledge of various plants and the history of the glacier definitely made it a good deal as opposed to just walking up to the glacier viewpoint on your own. The ticket also included use of the glacier hot water pools which felt great after all the traveling we had been doing.
Jane A Israel
Great trip, beautiful scenery and the guide was superb, I didn't want a difficult walk and this was perfect. We had great weather.
Very much enjoyed getting close to the glacier. Guides were fun and informative. Having company's gear to wear was worth the price of the ticket alone-warm, comfortable and protected us against the elements. No drying of boots and outerwear needed after the walk--just returned it to them.
the guides were excellent-- Josh and Peter i think.
They were interested in the guests and keen to share their extensive knowledge throughout the tour.
it was obvious that you could just walk most of the way without the guides but it was worth the money to pay for the added information from the guides.
An awesome walk to the foot of the glacier. Had a great guide who told us lots about the glacial valley. Note that you do not walk on the glacier.
We had a fun time at Franz Josef ,The valley walk was educational and interesting the whole thing took more or less 3-4 hours. Our guide was friendly and we were able to get closer to the glacier. We were able to hold the glacier and take pictures on it.
We enjoyed the experience a great deal. Our guide made our trip to the glazier one to remember.
Our tour guide was fantastic! Good for all ages, and fabulous local knowledge! I would recommend this tour!
Mary Rose L Canada
Amazing experience our guide took us to the rim of the glacier would highly recommend this tour.
Very informative guide led just the two of us on this interesting walk. We were able to go quite close to the glacier and appreciated it much more as we could ask questions and were shown aspects we wouldn't have noticed on our own.
A lovely valley walk to the glacier on paths dedicated to the tour with two excellent guides (Mike and Jasmine). Thoroughly recommended as a great introduction to the Franz Josef Glacier.
This was great value for money - not only did we get a good 3hr hour guided walk but also passes to get into the hot water pools which would have cost us 20 dollars each! We were also given a DVD about Franz Joseph so all in all a wonderful morning spent in a beautiful area of NZ.
I actually wrote this review under the glacier walk. Oops. Both are great. You see totally different things. Loved the small group size able to move quickly and see lots more than expected. Regarding the Glacier walk. Fantastic too...loved helicopter ride up. Do both. Very different.
Enjoyed this a lot our guide was friendly and full of stories and knowledge
This hike was awesome! We also had a fantastic guide which made the trip even more better! All I can say is DO IT! It is fantastic! The scenery is well worth the effort!
The valley walk was fantastic. The guide Chelsea was the best and to view the glacier was fantastic
We actually changed our walk to the helihike and was very pleased we did. This was the highlight of our trip around the south Island. The staff were professional and the guide Cliff was great. We felt confidnt with him. Great job 5 star rating
Even though it was pouring with rain, I rated the walk as very interesting and informitive, Our guide "Brook" was great, and went out of her way to help me, as I was recovering from a fractured ankle, the free DVD was informitive and a nice memory to recieve at the end of wet hike. regards Wayne Berry