Read what other Viator.com travelers think about the Heli Hiking Franz Josef. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Well organized heli-hike. I was disappointed that they didn't take us through the ice tunnel but other than that we had a lot of fun.
Helicopter rides were fantastic but we were a little disappointed with the hiking on the glacier. The pace of the hike was quite slow and not a great deal of the glacier area was covered. Some excellent photo opportunities though!
Overall, the hike was well organized and we were well looked after. A group of 10 is a little too big because the guide could not communicate with the front or the back of the group depending where he was position at the time and how spread out we were. The guide was very professional and friendly.
It rained the day we were supposed to fly so the staff were really helpful and arranged us to do a hike on the glacier with another company. They booked us on a helicopter flight the next morning, provided the weather cleared which it did. I thought they ran the tours very profesionally, given they are subject to the weather.
the staff was very helpful staff, he recommended us to reschedule to Sunday for a better weather as the forecast for Saturday was not good. The weather was perfect on Sunday.
We didn't do the Heli Hiking because the weather was bad, but we exchanged it for a Scenic Flight over Franz Josef and Fox Glaciers and Mt Cook, and that was fantastic! We got out on the glacier for a walk around and had fantastic views!
Cost a lot of money, but we will probably not get back to this beautiful part of the world again for quite a while so had to do it & glad we did.
It was an unbelievable experience hiking around the glacier up and over ice one hundred and fifty meters thick and through crevices.
The trip was affected by weather, as we did not go as high as expected. One of our party had an accident, which curtailed the trip slightly. The helicopter flight was fantastic!
I enjoyed it but my wife didn't. I think we should have walked on the glacier higher up.
The guide was not vigilant enough in caring for the party. As a result my wife fell over twice, she is very fit, the second time dropping into a big hole very close to the path, with a layer of thin ice over it, I hate to think if a child had fallen in. She injured herself as a result and broke her glasses and was most upset from that moment on.
Very good - only disappointment was the helicopter ride - would have liked to have seen a little more viewing of the countryside. Perhaps a little longer ride for the money we paid.
The photos in promotion do not truly reflect the actual expereince - an example on this page does not happen. However the trip was worthwhile.
We were lucky insofar as we went to the information centre the day before to check details and were told we would be unlikely to fly the next day because of the weather but that we could go if we were ready in 2 minutes. Safety procedure and equipment took a while, helicopter flight was fun but we had to stand around for a while on the glacier until everyone was there. Our guide seemed quite disinterested in getting us to actually hike anywhere, would chip/ hack the ice randomly while we did nothing, then would go in a different direction. After taking an hour to walk about 200 yards, we then returned to the helicopter in about 20 minutes. The whole experience felt very staged.
I found this to be a poor and very expensive experience for what it was. The flight should have included an extended viewing of the glacier and not simply an up and down with a 'short stand on the glacier' experience. The competence and relaxed manner of the pilot was to his credit.
I would not recommend this activity.
Disgusting excursion. The helicopter line for the unclear reasons didn't execute excursion, didn't offer alternative. Weather was good, other companies flied round glaciers and organized foot walks. It was very offensive to lose because of them 2 days for nothing in New Zealand