its Good to know that they are there for people who dont drive...easy to find quick trip and nice bus
Very good driver, on time, helpful and explained points of interest on the way back.
Carol B Australia
However there was a problem that we had been classed as travelling domestic but in fact were travelling international.
The bus arrived on time, the driver was courteous and we travelled safely throughout.
Carol B Australia
Over all very good There was a delay and some confusion on arrival at the Gold Coast airport re my xfer. Xfers were not by usual transport?
Mei Hui Chia Australia
Nice and friendly staff whom knows where he is going and even organize the way the luggage is being put in the trailer based on who is getting off first. Nice one!
Only problem with this departure was that the driver arrived a good 20 minutes before my advised departure time and obviously no one locks up etc 20 minutes before pickup time. The driver was a little miffed that I wasn't ready and I had the distinct impression he didn't believe me when I said he was early (according to the information supplied to me the night before)
Carly V Australia
Great service. driver was on time. easy to book will definetly use them again
Evelyn E United Kingdom
We were a bit anxious when the bus arrived 15 minutes later than arranged but we got our flight ok.
Sylvia O Australia
Usually very good & reliable service. Small bugbear last time was that the driver was 15 minutes early picking me up which meant frantic last goodbyes to family and then when we went to Labrador to pickup the next person, found that the booking was for the next day so a wasted trip.
Joyce F Australia
Much more convenient than public transport and having to lug a large suitcase on and off. Arrived at Coolangatta airport at 9.15am for a 12.00 flight then had to kill all that time by myself. Had wondered if there had been a later bus pick-up time with another bus. Otherwise, driver was right on time and certainly knew his way through the suburbs.
We were booked with other pick ups. The agent regarding the booking was a bit rude. She didn't try to accommodate our request given that we were trying to book a later time. She understandably was saying that we would be risking the time citing accidents or traffic. The way she had phrased it is somewhat diabolical.
Our driver was late..
No communication or explanation.
We were disappointed.
But thankfully made check in on time for international flight!
Bus driver arrived punctually at pick up location. However, customer service staff manning the phone was quite rude when I called to confirm pickup date and location. Overall smooth journey but expect a lot of stops along the way for other passengers to get on board as this is a shared service.
Hi, we rang the day before we came home to confirm our booking and you had pm times instead of am times so that was lucky to confirm. The lady we talked to was to ring us back and confirm that the driver was available, but she didn't and we had to ring back again and go over the story again to clarify. In the end all was well we were picked up on time and had a gd trip through to the airport thank you :)
The operator told me to wait 15 min before my reserved time but the bus was almost 30 min late!
Came on time after I called to find out what time and got a rude and abrupt answer. got to the airport in time and I was very happy with the driver.