Read what other Viator.com travelers think about the Gold Coast Airport Departure Transfer. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
However there was a problem that we had been classed as travelling domestic but in fact were travelling international.
The bus arrived on time, the driver was courteous and we travelled safely throughout.
Over all very good There was a delay and some confusion on arrival at the Gold Coast airport re my xfer. Xfers were not by usual transport?
Mei Hui Chia
Nice and friendly staff whom knows where he is going and even organize the way the luggage is being put in the trailer based on who is getting off first. Nice one!
Only problem with this departure was that the driver arrived a good 20 minutes before my advised departure time and obviously no one locks up etc 20 minutes before pickup time. The driver was a little miffed that I wasn't ready and I had the distinct impression he didn't believe me when I said he was early (according to the information supplied to me the night before)
Great service. driver was on time. easy to book will definetly use them again
We were a bit anxious when the bus arrived 15 minutes later than arranged but we got our flight ok.
Usually very good & reliable service. Small bugbear last time was that the driver was 15 minutes early picking me up which meant frantic last goodbyes to family and then when we went to Labrador to pickup the next person, found that the booking was for the next day so a wasted trip.
Much more convenient than public transport and having to lug a large suitcase on and off. Arrived at Coolangatta airport at 9.15am for a 12.00 flight then had to kill all that time by myself. Had wondered if there had been a later bus pick-up time with another bus. Otherwise, driver was right on time and certainly knew his way through the suburbs.
Our driver was late..
No communication or explanation.
We were disappointed.
But thankfully made check in on time for international flight!
Bus driver arrived punctually at pick up location. However, customer service staff manning the phone was quite rude when I called to confirm pickup date and location. Overall smooth journey but expect a lot of stops along the way for other passengers to get on board as this is a shared service.
Hi, we rang the day before we came home to confirm our booking and you had pm times instead of am times so that was lucky to confirm. The lady we talked to was to ring us back and confirm that the driver was available, but she didn't and we had to ring back again and go over the story again to clarify. In the end all was well we were picked up on time and had a gd trip through to the airport thank you :)
The operator told me to wait 15 min before my reserved time but the bus was almost 30 min late!
Came on time after I called to find out what time and got a rude and abrupt answer. got to the airport in time and I was very happy with the driver.
The driver arrived on time, however we then needed to walk approx 400m to the bus. I dont understand why the bus was unable to park closer?? The trip to the hotel was comfortable, however the bus was old and stuffy and the windows were unable to be opened to let fresh air in.
Bus arrived way before time advised for pickup and it was obvious other passengers were really annoyed by having to wait for me.