Read what other Viator.com travelers think about the Gold Coast Airport and Theme Park Travel Pass. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
I enjoyed my tour greatly and would recommend you to all my friends and family. Customer service was outstanding. Travel Passes and transfers were prompt and I enjoyed traveling with your company. I would most certinly choose viator again in my future travels. Thank You!
Very happy with the service and assistance provided. Reliable and hassle free way to get around
We found viator to be very reliable always on time, were more than happy to answer any question relating our tour details. The drivers gave us lots of tourist info ie, what to see and best times to see.
Really helpful. Great service and always on time. Very friendly staff. I forgot my ticket to one of the theme parks and the driver took us back to my hotel and then back to the theme park! Would definitely book with these guys again.
Reliable and friendly service that was easy to use. The connection was there when you said it would be. Furthermore the additional charges for theme park transfers are well justified, when everyone else is trying to get onto the same public bus at the same time to reach the theme parks when they open, or leave them when they close.
We had no problems at all. Very professional, on time and friendly. Thanks very much for making our trip so easy to get around.
Great price, nice professional drivers, great value for money. Really took the stress out of the holiday.
Viator's prompt and happy service was fantastic. There was always a smile from the drivers, and the cost was extremely cheap. We will definitely be using your services again. Thank you!
Excellent service with good response times for bookings via email.
Call centre operators were very polite, helpful and wait times to speak to someone was 20 seconds.
Notes : Shuttle times may be delayed due to other pickups, but within reasonable limits. Your tolerance may vary, but expect up to 15-30 minutes delays potentially, which I felt was reasonable at times (full shuttle with many pickups, etc). Also, the shuttle will leave on time or +5 minutes if they can't find you.
If you need exact to-the-minute pickups at all times, or a service that will wait for you if you're late, a different service may be better for you.
Tip : The shuttles are NOT marked the same way, there are some with Con-X-ion painted on the sides/front, there are also unmarked shuttles with a smaller logo print on the dash/window. As there will be many different shuttles/buses in your pickup/dropoff area, please wait earlier than the pickup time and have a closer look at all shuttles.
Tip : If you are staying at the Vibe Hotel, as of 25/8/2014 the theme park pickups are from Appell Park bus stand, but what may not be made clear initially is the bus actually stops at the end FURTHEST from the hotel (bus stand seats closer to the traffic lights / pedestrian crossing). So you may miss seeing the bus/shuttle if you are seated at the other end (closest to Vibe/right outside Helm bistro).