Read what other Viator.com travelers think about the Hamburg Hop-on Hop-off Tour - Red Double Decker. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
It was really really great. All the city tour bus drivers are really kind. And they know the booking papers. We just got on the bus. It was really easy to see on the second front with baby.
This hop on hop off city tour was very convenient and allowed me to see the city. I would and have recommended the tour to others traveling in Hamburg.
Its better with tour guides, but some guides lack in explaining the facts in the English language. Its also difficult for the guide to explain the facts in 2 different languages because you have driven by the historical site or place to see. (not enough time for them to talk) I have experienced bus tours with headphones (pre-recorded information) in a variety of languages. I really enjoyed the tour of Hamburg, the guides were very helpful and cordial. Thanks sincerely, Brian
This Hamburg Hop on Hop off are so special, the tour guide so funny and generous. The city is beautiful and absolutely a must to visit.
The tour guide was very friendly and knowledgable about Hamburg, He alternated between English and German very well, Since it was raining and cold, I stayed on the bus for two times around. The tour would be even nicer in warmer months when the top and windows are down,
English speaking guides are not equal, some good some bad. Great way to see areas that you want to explore further.
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We enjoyed the H0-on Hop-off Tour very much indeed. During the day we traveled on 4 or 5 buses with all Tour Guides speaking very good English. All in all the tour very good and good value for money.
it was very good. As well, enjoyed the canal tour that was included.
Friendly drivers. Info in German and English. Buses regular and tour interesting.
We have done HoHo tours in a variety of countries and found our Hamburg experience to be a very positive one. The drivers and tour guides were very friendly and seemed to genuinely enjoy their jobs. Their commentaries were humorous and timely, and the English versions were quite easy to understand. As a native German speaker, I was able to appreciate how skillfully they constructed their English comments to capture the humor and content of the German version.
Special kudos to one of the drivers who went above and beyond his duties to provide us with train and bus routing information to get to a point of interest quite a distance from the center of Hamburg. It was very evident that the staff has a strong sense of customer service and they attempt to meet their customers' needs.
One aspect of our experience that reduced my rating by one star is the commentary on the cruise portion of our trip. The commentator rattled off his lines in German and English as though he were saying a rosary. With the distractions of the boat engine, the wind, harbour traffic and the repeated malfunctioning of his microphone, it was very difficult to follow what he was saying. The cruise company would be well advised to do some communications training with their tour guides to ensure that clients actually derive some information from the commentary.
Driver of the bus didn't recognise my Viatuor voucher. After dicusussion he accepted it.