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What You Can Expect
Perfect. Driver was there on arrival and got us to hotel safe and quickly.
Well, the transfer itself was perfect. The driver showed up right on time, with a sign holding my name at the arrivals hall, etc. A little weird, though, when the second thing out of his mouth after hello was "What are you doing tomorrow?" This later made sense when, not 15 minutes after I walked into my hotel room, the driver's boss called my room requesting to meet me in the lobby to discuss his company's other offerings (a food walking tour). As I'd been traveling for 20 hours it was a bit irritating; needless to say I did not book any other tour.
As a solo traveller, first time in Vietnam, it was great to have someone to welcome me and navigate the infamous Hanoi traffic for me!! My driver had enough English for small conversation, a beautiful car, and he was a safe driver so glad I spent the $ to do this. Would absolutely do it again.
Very efficient, pleasant demeanour, excellent timing!
Waiting for us at the airport and took us safely to our hotel.
Driver met us on time. Vehicle was in excellent condition and the driver spoke reasonable English. This service was provided by Buffalo Tours. They seem to be a very professional company and wouldn't hesitate to use them again.
Fantastic staff very helpful. Thanks Mia
Very good service. Safe and comfortable.