Perfect. Driver was there on arrival and got us to hotel safe and quickly.
Well, the transfer itself was perfect. The driver showed up right on time, with a sign holding my name at the arrivals hall, etc. A little weird, though, when the second thing out of his mouth after hello was "What are you doing tomorrow?" This later made sense when, not 15 minutes after I walked into my hotel room, the driver's boss called my room requesting to meet me in the lobby to discuss his company's other offerings (a food walking tour). As I'd been traveling for 20 hours it was a bit irritating; needless to say I did not book any other tour.
As a solo traveller, first time in Vietnam, it was great to have someone to welcome me and navigate the infamous Hanoi traffic for me!! My driver had enough English for small conversation, a beautiful car, and he was a safe driver so glad I spent the $ to do this. Would absolutely do it again.
Driver met us on time. Vehicle was in excellent condition and the driver spoke reasonable English. This service was provided by Buffalo Tours. They seem to be a very professional company and wouldn't hesitate to use them again.
We booked a taxi online with viator from the Airport to the Intercontinental Hotel. They were excellent. Great booking service. The Driver was waiting for us with our welcome board with name on as we walked out of arrivals.
It's always great to be met at the airport without all the hassle of getting transport. It was easy to spot our pick up service and we only had a very short wait before the car came for us. A transfer guide was with us all the time till we got to the hotel. We also arranged a day trip to Halong Bay on out way to the hotel in Hanoi which was great!
My driver was waiting for me, minibus was clean. Transfer was very quick and easy.
Transfer was perfect; it took all the hassle out of trying to negotiate my way to my hotel after a 12 hour flight. The driver was waiting in arrivals for me, despite a lengthy hold up to collect my bag, and dropped me straight to the hotel door. Would definitely use again!
Driver was waiting when we came through, brand new car, safe driving.
Very good and the guide who gave commentary on the way to our hotel was very knowlegable
If you are newly arrived to Hanoi, Vietnam, we recommend this arrival transfer as it saves you having to sort a taxi and worry about the currency conversion etc. The car was clean and well maintained.
I can honestly say that by booking with Viator for any activity is the best thing that anyone could ever do while travelling the world
Deena N Australia
About 45 minute drive great to have a driver there waiting with no hassles