Personal letter delivered to hotel the night before our departure letting us know the pick up time the next mroning. Transfer arrived at the exact time. I cannot fault the srvice provided.
I CAN ONLY PRAISE THE EFFICEINCY OF THE SERVICE. VIATOR IS ALWAYS ON TIME WITHOUT FAIL AND FRIENDLY ON TOP. KUDOS TO THE HCMC TEAM.
great service .on time every time. super clean cars. all your drivers first class. would reccormend your company to any one. we had five return trips. we were very pleased with every one and we believe they wre all inexpensive. many thanks mr/mrs d. andm tuplin terrigal. n.s.w. australia.
I visited Ho Chi Minh City in April 2013 and arranged three tours with Viator, the Tunnels, Ho Chi Minh City and the Mekong Delta plus pick up and return from the airport and hotel. I was fortunate enough to have "Gem" as my guide. Enough can't be said of her knowledge and willingness to help and explain in detail about Vietnam and the various tours. I would highly recommend Viator and especially Gem.
The service was excellent and professional. The representative was waiting at the airport and immediately directed me to the car. I avoided any confusion of taxis or other airport transportation. Very good option.
Too Easy. Arrived on time. Air conditioned car. Helpful, polite. Will use always
A great service which I would use again. Buffalo Tours sent message to hotel, so there was never a need to reconfirm and ask about pick up time. Drivers were great and always were on time getting us to where we had to go.
Excellent Service - met by the representative who was very courteous as was the driver and very happy with the service - would thoroughly recommend to all travellers to HCM looking for a transfer with reliability.
Car on time and driver very polite. Car very comfortable, water supplied. Would definitely use the service again.
Am very happy I booked our transfer. They were waiting at the airport so it took the hassle out of trying to figure out how to get to our accomodation and trying to bargin with taxi drivers. The shuttle was clean and we had a friendlt driver.
Excellent, Driver was early and got us to airport on time. Safe driving and new vehicle.
Daryl D Australia
The only way to get around safely and on time. I wouldnt book through anyone else than Viator
At the last minute I noticed that voucher stated you need to contact company 48 hours before departure to verify reservations and I had missed it. Office was closed when I noticed my mistake but I was picked up the next morning and I didn't keep up my part of the deal. Thank you.
The service was excellent. Our car arrived 10 minutes before the appointed time. When you are in an unfamiliar city and you need to catch a series of international flights, an time departure from your hotel is vital.
The driver was friendly and eager to help us with our baggage. Above all, he was an excellent driver in a city where driving skills are at a premium due to the chaotic traffic.
Well done Viator, the service you provided was of the highest standard and we will certainly be recommending it to our friends and colleagues.
SL Yeol Singapore
Very reliable service. Departure time to HCM city was delayed and was worried that we will miss pick-up time as scheduled. What a relieved to see that Viator staff was there waiting for us. Great service. Than you.
Fantastic. Met at airport on way into Ho Chi Minh City and collected to go back to the airport. With the traffic in Ho Chi Minh City this was the best way to travel safely