Read what other Viator.com travelers think about the Private Ho Chi Minh City Departure Transfer: Hotel to Airport. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
The transportation was comfortable but the pickup time was far too early, leaving us at the airport twiddling our thumbs, and the company would not negotiate a later time. Also they actually arrived earlier than they said and then were peeved that we weren't ready.
Driver did not show up, car trouble. However, they gave money back for departure and arrival and were very apologetic. They try very hard to please.
I had to make at least half a dozen phone calls to get onto these people to confirm my booking and pickup time. The telephone number they gave me was also incorrect - the hotel concierge had to find me another number. The actual transfer was fine, but overall, not a good experience.
It is not necessary to book in advance. You can get far cheaper rates via the bellman at the hotel.