Read what other Viator.com travelers think about the Hong Kong Private Transfer: Ocean Terminal Cruise Port to Hotel. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Staff were courteous and professional, which made a very smooth arrival process
I appreciate Tour East accommodating me--I had given the agency the incorrect date of my arrival in Hong Kong, but was able to communicate and make the necessary change.
When we left our cruise unfortunately all the computers in the Customs department had failed. Two laptops had been brought in to process two shiploads of passengers. This took over 45 minutes. Then, when we went to the transfer area they were only admitting 3 taxis at a time, giving preference to the shuttle buses from the cruises. This forced us to wait another 45 minutes or so. Once our driver arrived we went directly to the hotel without further delay.