Read what other Viator.com travelers think about the Houston Departure Shuttle Transfer: Hotel to Airport. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
I was very happy with the service that you provided both to and from the
Airport to the Hotel (Hilton Americas). I certainly would recommend it to
it works after a fashion. if your idea of a good time is to wait for 25 minutes for a shuttle into the city at 11:00 PM after a long and delayed flight then this is the option for you. personally I'm not sure the saving is worth it. the women at the cutover service desk couldn't have been less helpful or communicative.
the return needed to be booked 24 hours in advance which was before i'd actually arrived. when we rang on the day of travel the shuttle would have picked us up too late to get to the airport in time. so couldn't use it. requires too much planning to be worth the effort.
The driver waited way too long for two passengers, one of which never showed up. At the pick up after me he didn't seem to know what he was suppose to do to find the man who lived in some condos but was not at the gate waiting. He finally got out to talk to the guard and called the man who didn't answer the phone as he was coming down. With me he acted like he was ready to go before I could even get out the hotel door. With the second person he waited and waited in front of the house even though the house was completely dark. He was again on his phone all the time and finally we left. He did not seem to know what he was doing.