Read what other Viator.com travelers think about the Istanbul Airport Private Arrival Transfer. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
I highly recommend this service. I had to contact Neon at 4am Rome time. The emergency number works and there was a kind woman (a live human being!) who answered my call. She confirmed the reservation and when we arrived at Ataturk, the representative had a sign with my name in large, capital letters. We were picked up and driven to our hotel in a matter of minutes after we exited from Customs.
When I got to the hotel, Neon had faxed the Departure transfer confirmation.
This service is worth every penny (or Turkish Lira)!
My arrival in my Istanbul hotel in the middle of the night was successfull due to your transfer from the airport, which was on time. Thanks.
It was easy and not overwhelming at all. Someone was there to greet you and drive us to our hotel. I would recommend for anyone arriving in Istanbul. Thank you viator
My husband and I had a transfer from Istanbul IST to our hotel and from our hotel to Istanbul SAW. I highly recommend this service. Both drivers were on time and very professional.
We were very happy to see my name on a paper held by our greeter. He helped us with our luggage to the waiting van that took us to our hotel.
Just perfect. Driver was waiting for us upon or arrival with a nice big sign with my name. Highly recommend Neon Tours.
The driver was waiting for us at the airport and it made travelling to our hotel very easy. Istanbul is a large and busy city I would hate to have to find my own way around on a first visit.
The driver and van was waiting for us (six adults and luggage) at the airport. Very well organized, nice clean large van. Delivered us to our hotel. Very impressed and pleased with the service. We have had such great service when using Viator, we have recommended them to several people.
Driver waiting when we arrived. Heavy traffic but good journey to port. Driver pointed out sights. Many Thanks
Istanbul is a very big city, larger than either NYC or London.
When you arrive into any large city, especially for the first time,
you want to get to your hotel quickly. These transfers do the job,
Great, the staff were there to meet us , very efficient and friendly also extremely helpful......highly recommended
Driver and vehicle were waiting, very courteous and the drive straightforward to the hotel although through busy traffic. Good service.
Met us at the door of the Cruise Port, walked us to the Mercedes bus, wisked directly to the airport. Quick and easy. Exactly what we wanted. Thank you.
Our transfer driver was waiting for us with my name on a sign which we spotted easily among many signs waiting for people. He spoke English very well and we arrived at the Hilton Hotel very quickly. It could not have gone better. Thank you for a smooth arrival.
My flight was about three hours late but neon Tours was right there - very courteous and helpful - my only suggestion is that they have a more prominent sign - very hard to see their sign (we had to double back to find them) - My suggestion is that once you enter the arrivals hall, just shout out "Neon" and they will be right there
Never being to Istanbul before, we did not know what to expect when exiting the baggage area of the airport. Found the sign for our transfers and were immediately put in a van for the trip to our hotel. Very good trip, other than traffic, which is normal in Istanbul . Would use this service again.