Joyce United States of ...
Great greeters. Stayed with you until they were ready to leave. Coordinated well. worth it. Istanbul airport is extremely crowded and quite confusing. Difficult to maneuver without experts. Passport entries crazy with no structure. See signs for US visitors VISA. Only takes $20 bills. No change. Then after you get VISA, go to EXPRESS entry-for passport entry. Don't get in the long lines with others at that point.
Our driver picked us up on time and knew very well how to negotiate the traffic in Istanbul. We arrived at Ataturk Airport in less than 20 minutes.
The driver arrived early, was helpful and professional. We arrived at the airport with no problems.
The pickup of my friend and self from our hotel in Istanbul was punctual and the smooth ride to Ataturk Airport very comfortable.
Good Service - Driver turned up 15 mins late but phoned to say he would be late.
There were 6 of us traveling and had a nice new mini bus all to out yourselves- would highly recommend.
Wayne M USA
The driver was early. Help with my bags and got me to the airport in a timely manner
Everything was like clock-work. The driver was there to pick us up right on time at the Mosaic Hotel in Istanbul which was a major feat in itself due to the traffic. Drove us to the airport in a timely, safe manner. We are extremely pleased with Viator and have recommended them to several people. Our four travel companions were extremely pleased as well.
A representative of your company with a driver met my daughter and myself before the arranged time, and we arrived at the airport in plenty of time. Your representative took our luggage, waited in line with us, and guided us through Ataturk Airport. A better travel experience could not have been had. Thank you.
We booked a pickup from Ataturk airport to our airport both ways and this transfer was operated by Neon Tours. Our driver was waiting for us on time at the airport with our name on a sign - however I have heard that they sometimes just put Neon Tours on the sign - just to be aware. Pickup back to the Airport was on time also. Air conditioned mini van - comfortable and clean. Polite, courteous and good drivers. No complaints!!
Right on time, big sign, walked us to the curb, Mercedes took us straight to the hotel. Perfect.
Perfect. Driver was early, and that alone allayed anxiety among us (no alliteration intended).
We were met at the port by a Neon Tour employee,who made our collection very easy.
Istanbul is a very busy city and I would recommend using this company.Avoid being ripped off by cruise company's high airport transfers.
J B Walker.
This transfer was excellent. as quite lengthy process coming through visa and passport control. Nice to be met and taken to our city Hotel. Airport is approx. 40 minutes from city centre due to traffic congestion. Nice transport car, driver had only limited English but knew exactly where hotel was located and was very helpful with all our cases.
Bester Service, sehr zuverlässig, im Vergleich preisgünstig, freundliche Fahrer. Wir lassen uns nur noch durch VIATOR abholen und bringen!
Driver was on time, professional and efficient. Highly recommended. Would use again.
The transfer service was handled very well and everything went without a hitch. Both drivers, arriving and departing, were excellent. The van was very nicely maintained and comfortable. At the airport, my only quibble, was that the company (Neon Tours) should have been holding a sign with our names, not their name.