Read what other Viator.com travelers think about the Private Tour: Ephesus and St. Mary's House. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
We had a wonderful time in izmir our guide Philis was very patient and professional. There is a lot too learn
Gülar was wonderful, very knowledgable and personable. The tour ran like clockwork and we all had a terrific time. Thanks!
Friendly driver. Very knowledgable and open guide. Both were flexible and worked to make certain that we were able to see all of the highlights in a very short period of time. Of course, there was the obligatory lunch (which was excellant) coupled with a factory "tour" and sales pitch. (Rugs and jewelry.)
Our tour guide was wonderful. He was intelligent and extremely kind. We would recommend him again in a minute. Last year our daughter went on the same tour and she felt the same way about him.
Our guide was great and the transportation was very good. We had bad weather, but the experience was fantastic in spite of it. It's a trip I would definitely recommend.
The Ephesus tour was fantastic, and we were done by noon. That would have been fine. However, we were then taken to a ceramic place where we had a demonstration of how traditional ceramics were made, and then we were taken to the store, where we felt compelled to buy something. After that, our lunch was at a carpet-making store. Apparently lunch was offered by the store. Then we were put in a room with closed doors and submitted to an hour and a half long presentation of carpets, and once again felt compelled to buy. We did not buy anything. The problem is that we were sold a full-day tour of Ephesus with a typical lunch, not a shopping trip for half a day.
The pickup was confirmed at 7:00 am but the driver did not arrive until 7:30 with a dirty van, and went through 2 other pickups around Izmir. Finally the van seated a total of 10 passengers uncomfortably to Ephesus, we were seatd in a seat designated for 3 adults but 4 adults occupied the seat. We raised our concern with the driver who did not speak English, and was explained that we have to deal with his company upon arrival into Ephesus. Eventually, we were being dropped off in a local tour company around 10 am in Ephesus.
When we questioned the person in charge at the tour operator. He told us that the tour guide assigned to us, could not work as there was a death in his family. Instead this tour agency decided without our consultation or offer of reimbursement to put us into a group tour. Until we voiced our discontent, this tour agency had no intentions of honouring our private tour of Ephesus. As well, Neon made no attempts to intervene on our behalf when we phoned them and explained the situation. If I were to visit any area in Turkey other than Istanbul, I would not use this tour operator again. I hope Viator takes note of what we are reporting so a similar situation does not occur to other travelers who are willing to pay extra for private tours.