Read what other Viator.com travelers think about the Jerusalem from Tel Aviv Ben Gurion Airport Private Arrival Transfer. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Extremely safe driver. Thank you!!! Felt very welcomed and conversed with us all the way there and saw us to the hotel. Well done and thank you.
Although expensive - the guide was at the airport with a sign as planned and expertly took us tired people straight to the Jerusalem Hotel. We arrived after a 18 hour flight at 11:50pm on a Friday in Tel Aviv and the experience was worth every penny. Thanks again.
Pick up was as described. The driver was very kind and helpful taking me to my hotel as my directions were not as helpful.
Fantastic service! I must say that everything went very smooth indeed from the initial internet booking to the final drop-off. As we entered the arrivals hall, the driver was holding a sign which clearly displayed my name. He was parked very close so there was no long trek with our luggage. The journey from the airport to Jerusalem was comfortable and we were driven straight to our rented house.
Driver was waiting us at airport
nice person and help us with luggages
The transfer from Ben Gurion airport to our hotel was handled superbly. We were met at the gate, taken to a car, and safely delivered.
The driver was not where the email in response to my payment said he would be. I eventually found him and he said he had not been informed where to meet us with his sign. This kind of service is not why I paid a premium for personal airport transfer. Shall think several times before using Viator again. There are plenty of alternatives.
We had booked and paid for a minivan for 5 adults + 5 cases. Upon arrival the driver was not where the voucher said we would find him. After searching the arrivals terminals we eventually found him! He was told he was collecting 4 people so had come in a ordinary car. We had to wait for ages in the terminal for a second car to arrive so that we could be transferred to Jerusalem in 2 cars. Not what we had paid for or expecting, especially after a long haul flight!
I am sorry I can't rate this higher. We waited for the driver at the appointed place after getting through customs and baggage, but unfortunately he had left before we were able to get to the meeting area. We waited some hours before being able to contact them as our phone wasn't working. Our plane had arrived a bit late in the morning and the driver said he waited longer than normal but had to leave. We thought more time was taken into account upon landing. Went by shuttle bus to Jerusalem and that was fine.
We did expect to pay $138 for a taxi service if I may even call a service -myself and wife had to
pull our own carts to the car and the driver looks more like a freelance student and bcos of his
rough handling of one of the bags 2 bottled of MOET we bought in SIN were broken and spilled all the clothes and dresses of my wife - she is most irate and had to send them all the laundry with nothing new to wear that evening. We will absolutely not recommend yur service to all our clients and friends. We felt short changed and cheated.