Read what other Viator.com travelers think about the 3-Day Kruger Park Wildlife Safari. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Worst part of the tour was the 5 hour car ride from Johannesburg. After arriving, the arrangements were on time for everything and very acceptable. The accommodations were very good and the guides very professional.
The hotel was excellent with few details overlooked. Although it was a lovely hotel they could use a good exterminator for the roach problem. I saw them in the bedroom, bathroom, and other areas. They really do make a superior effort. On the return trip, we did get stopped for a traffic check. I was a bit shaky when the police threatened to impound the vehicle because there was no tourist passenger insurance on the vehicle. Begging from the front office on the phone helped!
Kruger is a beautiful place to visit and I would recommend it to anyone. However, based on my recent experiences with the tour agency/s I would not recommend this tour to anyone. If you want to go to Kruger, you are better off looking for options like self driving and then taking an open jeep safari, or look for another travel company. We had a horrible driver/guide who practically refused to provide us with the promised closed safari in an attempt to 'hard sell' the open jeep safari. This was a classic case of 'bait and switch'. Once we were at the park the first day, she refused to look for animals on the pretext that she cannot drive and look for game at the same time and that she was afraid to take the vehicle to the gravel roads! After hearing her outburst, I informed her that we just had a closed vehicle trip in Pilanesberg and that our driver/guide for that trip drove slowly and spotted all the animals for us and took his vehicle to the gravel roads as well. To this she responded with a very rude remark. She said and I quote, “ OK, I will find the animals if you do the driving. I cannot do both”. I was very insulted and taken aback, because isn’t the job of an ‘expert game ranger’ to drive and help customers spot animals? If I had to drive and my husband were to spot the animals why did we pay to take the help of a so called expert?
Since she was obviously not going to help us spot any animals, we tried to do that on our own. However, it became very difficult since she was driving very fast. My husband requested her to slow down so that we could better spot the animals. To this she responded again in a very rude tone,” I am following the speed limit and I am allowed to go at 50kmph”.
The point is that in the tour brochure the open safari is given as an option, but if the closed safari driver refuses to provide us with the services as promised, then it is really not an option, is it? We feel thoroughly cheated.