Read what other Viator.com travelers think about the Juneau Shore Excursion: Mendenhall Glacier Rafting Tour. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
This excursion was the best one of the entire trip. I would definitely recommend this excursion to anyone that went to Alaska. I was a little hesitant using a third party company that was not part of the Cruise line but I am sure glad I did. Best company ever!
Great experience. Our guide was awesome. Wish the company was more organized at the launch point.
Hurry up and wait. Felt rushed to get into small van to get to the site in cold rain, put on rain gear and wait 1/2 hr for another group. Not cool. The female guide was perfect, funny and knowledgeable
Worth the wait, but hey, don't rush people to wait
Only a couple of very mild rapids. More of a float trip. But our guide Josh was fantastic and made the trip really enjoyable. My 11 year old son and 70 year old in-laws had a great time.
We loved the rafting trip around Mendenhall Lake and down the river. Our guide, Adam, was excellent: informative, knowledgeable, and always made us feel safe. Other staff members were equally as friendly and helpful. We were only disappointed that we could not see the face of the glacier.
The trip was beautiful! Even at 7am. The guide was very informative but the excitement of "white rough waters was only about ten minutes long". The rest was peaceful floating but still very worth it. You get to see the glacier which was super neat!
My husband, two sons and daughter went on this trip and had a blast. The kids would have enjoyed more rapids as much of the trip was floating.
This was a lot of fun and Evan was a great tour guide! It is low key enough for all ages. Breathtaking scenery near the glacier and down the river. The company is a great group of people.
Only disappointment was that the office staff of the company providing the tour did not react in any way to my consequent call asking them to make a reasonable effort to return the sweatshirt I forgot in one of bins on the tour. Since the departure of the cruise ship was still 10 hours away, I expected at least any kind of communication from them.
Unfortunately the rafting tour was cancelled, instead we went kyacking instead and had a great time amongst the fish, seals and bird life that was around the lake.
did not get as close to glacier as we thought we might, rafting was rather tame and we are in our late sixties
not considered great value for cost
The guide tried to make the tour exciting with conversation and jokes and it was fun, but the rapids were not as great as we thought they would be. It was pleasant, not frightening.
the trip was really fun and the guide was good-I just thought it was very expensive for what it was.
I was extremely disappointed with this tour. It was advertised as a rafting tour, but was actually a float with about 5 minutes of rafting out of a total of 1 hour and 20 minutes on the water. The first half hour was spent rowing across a lake (by a very nice, capable young girl) and we were not able to get close to the glacier nor see the waterfall that was there. The staff at the facility was very nice, but the actual trip was a disappointment.
It was really nice to get outside, but the tour itself was way less than we expected! Six of us got into the raft with the guide (a really nice kid!), and he proceeded to paddle us around the lake talking about the Glacier. Pretty boring!!! Never got any closer than about a mile from the Glacier itself.
Saw no wildlife except 1 Blue Heron (which we have tons of by our home in WA state), and were very disappointed. Then he slowly paddled us down the river with a couple small rapids.
The most interesting thing we saw were 3 Pugs (doggies) who routinely bark at the rafts as they drift past their house.
We were told we'd get a great "Alaskan Snack' at the end.. just some Salmon spread on a couple of crackers, and some cheese cubes with salami. Not even a paper plate or plastic knives to dish things up, and also no napkins. Good thing we had a big breakfast on the Ship.
Would I recommend this tour? Absolutely not. Wish we had not wasted the money and the time on it!