Read what other Viator.com travelers think about the Viator Exclusive: Mendenhall Glacier, Whale-Watching Cruise and Juneau City Tour. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
We started with the whale watching which was awesome. The guide was excellent, she was informative, enthusiastic and friendly. We were all so excited to see several whales and the boats skipper made sure that we all had an opportunity to take photos.
We were taken from there to the Mendenhall Glacier which really is a spectacle. We walked to the waterfall and thoroughly enjoyed this experience.
After the Glacier we should have returned to the Juneau bus depot for the Juneau City tour but we didn't have enough time to get back for this. It was after 5pm when we got back.
With hindsight I think we should have booked to start the trip earlier in the morning and then we could have fitted everything in. We chose 11:00.
We did have an amazing day and the trip was well worth the money.
Whale watching was fantastic! Not enough time at the Glacier, we were there on the last cruise ship of the season and were taken to the Glacier first and had to be back to the bus stop in an hour to go the the whale watching destination. Better to do the whale watching first and then take the shuttle back at your leisure.
The Mendenhall Glacier and the cascade was a really nice walking we sow a porcupine, and we took a great pics, and in the whale tour Rachel and the Captain did a great job, we sow a few whale tales and the best part was the sea lions island.
I'm giving this 5 stars only because of the whale watching, which was fantastic. Amy our naturalist and Captain Dirk were as excited as we were to see whales breeching, and we also got quite close to a number of whales spouting, arcing, flipping their tails, etc. Dirk stays in contact with other operators so that they can alert each other to the more active whales. One even dove under our boat! The glacier is beautiful but you can't get particularly close. You can walk about 1 mile to the waterfall, and stand right at the edge of it on a little beach. The tour allows more time than you need since that's about all you can do there. The "city tour" was a complete waste. Our "guide" literally called out such "landmarks" as the Walmart, junior high school, and McDonald's, along with a running spiel of tired jokes.
Excellent!! Glacier area was very beautiful and offered nice walking trails. The whale watching was phenomenal! Plenty of whales and even saw " bubble netting" with at least 14 whales! Excellent!
Our trip was absolutely wonderful. Our guide on the whale watching was a young girl named Sierra. She was wonderful. The glacier tour and city tour was great also
This was by far the best day that we experienced in Alaska. The city tour was excellent, and our native American guide gave us incites into the culture and history of the people of Juneau. The visit to Mendenhall Glacier was also an experience to remember, since we were able to explore, take many photos, and interact with park rangers at our leisure.
Little did we know that the experience would only get better on our whale-watching cruise. The cruise started with us viewing no less than 20 Bald Eagles on the beach having a salmon snack, continued with the siting of a pod of 15-18 Humpback Whales bubble feeding continuously over our 30-minute observation time, and ended with a quick view of a group of sea lions playing "king of the mountain" on a buoy. Thanks to our captain and crew for a wonderful adventure!
GREAT TOUR!!! would recommend to anyone going on an Alaskan vacation.
Good tour. Could have used more time at Mendenhall, and could have used a LOT less rain on the whale-watching cruise! Michele and Dirk were outstanding on the whale-watching portion of our tour.
The glacier was truly a sight to behold and one that words can't describe. The folks that took us on a whale watching excursion were truly passionate about what that do and it showed. The city tour was basic transportation, but I would highly recommend this total adventure.
Wonderful experience! Jess and T did a great job finding the whales and telling us about them. We were able to see humpbacks and orcas. They even let us stay out an extra 30 minutes in order to see everything. I would highly recommend this tour. The glacier was beautiful and worth the trip. The city tour was very interesting and covered a lot of great tourist attractions.
Wonderful tour and crew. Many close encounters with whales and other wildlife. I'd do it again in a heartbeat.
Whale Watching was the great experience .And we saw the Whale!!!
The trip was great. Got to see Humpback whales and Mendenhall glacier was great.
Saw a couple of spouts and tales . The waterfall at the bottom of the glacier was magnificent as was the scene of the entire area. Guide with a lot of knowledge. would recomend
We first toured Mendenhall Glacier. Very neat experience. We weren't up to walking to Nugget Falls, but the view was still well worth it. Very satisfied with the Whale Watching Cruise. The captain located several whales and we got as close as a charter board can legally get. Hard to capture a picture at the right moment, but took many in the attempt. The captain and mate was first rate. Would recommend both activities.
The Whale watching cruise was pretty awesome, as was the Glacier, all though the glacier part was mostly on your own. There was plenty of time to walk at your own leisure. The city tour was not much to look at, but hey, it is what it is.
THE TOUR WAS DELAYED BY 30 MIN. NOT REALLY A GOOD START. HAD TO WAIT AGAIN AT THE GLACIER FOR BUS ANOTHER 45 MIN. TO GO TO THE WHALE WATCHING. I DO RECOMMEND THIS TOUR BECAUSE OF THE PRICE AND STAFF. THE STAFF ON THE WHALE WATCHING VERY GOOD SAW SEVERAL WHALES. DUE TO THE TIME WE ARRIVED BACK WE DID NOT GET THE JUNEAU CITY TOUR WAS DISAPPOINTED IN THIS. WE SHOULD HAVE BEEN OFFERED MONEY BACK ON THE CITY TOUR BUT WAS NOT. WE DID NOT HAVE THE TIME TO SEARCH OUT SOMEONE TO ASK DUE TO THE TIME OUR SHIP WAS LEAVING. IF YOU HAVE LOTS OF TIME THIS TOUR IS WORTH THE PRICE.
Did not have enough time at the Glacier (less than 30 minutes) which did not let us hike a bit nor did we get the City tour. Not well organized
This was a great disappointment. I booked myself and 13 of my guests. The tour did not start at the time designated. We were put on the wrong tour bus and, if I hadn't spoken up to the driver, we would have missed the whale watching experience. I previously took a Viator tour in Seville Spain and had high expectations. Unfortunately Viator did not provide the same level of service on the Juneau tour.