Very pleasant people and eager to help us. Our suitcases did not arrive and they arrange to bring them to our hotel next day. Bravo and thang you
Mark Z Australia
On time, only passenger, clean tidy air conditioned vehicle, driver knew route to hotel without assistance.
I tend to repeat myself quite often with this service from Tour Asia, always on time and friendly service. Decent mini-bus with a good aircon'. I would never use a different service for my Asia transfers where they are available.
Excellent. We booked a shared transfer and got our own private van. This happened at all the stops in Thailand we booked with Viator. Excellent! The staff was always on time and very friendly.
As always the taxi was on there waiting on arrival. Used Viator for several transfers around Thailand without a hitch anywhere. Have already recommended the company as the service is spot on. Special thanks to Luan in Koh Samui whose welcoming smile, help and assurances during the Bangkok flooding was well appreciated.
Will use this company again on my next trip.
Excellent service our transfer to hotel was faultless on time and tour east representative came to our hotel following morning to give us some grate tips for our time in Koh Samui ,was not pushing for us to book tours through their company but gave useful information .
Thanks to everyone Lyn and crew from australia
I thought the reviews on this site might be suspect but its all true, they were brilliant and although I booked for shared transport I had the mini van all to myself. Well worth the peace of mind.
Driver on time and waiting as promised, very helpful. Booking price is cheaper than airport taxis. Had a visit from a Rep' to discuss trips if required, no pressure and very informative. Booked return to airport. Again on time and with no problems. Will use again on next trip.
I booked 6 shared arrival and departures for my trip to Thailand. Everyone of them was excellent. The guide not only escorted me to the airport for departure but also ensured the booking in procedure went smoothly. On 4 of the 6 journeys I had the transport to myself. As well as the transport, the company arranged by Viator looked after me during my stay - offering trips and general advice. I would recommend them and, if travelling to the area again, I would certainly make them my first choice.
Great service helped me all the way to the departure gate. I would recommend every time if new to travelling overseas or travelling with family or group. Thanks for all your help
Our airport transfer vehicle was waiting in the pick up area of the airport as soon as we arrived off the plane in Koh Samui. As I had organised this over the internet from NZ I was a little anxious about whether or not anyone would be there when we arrived. However, there was a representative of the company waiting to explain what was happening and give us information on other sightseeing trips and services the company had to offer. This was very helpful as we did indeed use Tour East again for a snorkelling trip and to hire a vehicle to tour around the island. Our driver was excellent and the service very professional. I would not hesitate to use Viator again.
Although they had the wrong flight information so weren't there to pick us when we arrived. We got a taxi no problem and then first thing the next day Yui the agent came to our resort twice to see us and helped us organize a couple of tours and had a lovely car pick us up for our return trip cheaper than other tranfers to the airport. Yui was great, very helpful friendly and id contact her again if we go back. Thanks Yui :))
Arrival was just as we wished. They were waiting for us with a welcome pack. We verbally agreed a return journey to the airport which they didn't turn up for so we'd recommend booking the return before so you have something to rely on. All good otherwise, friendly drivers.
This was booked for my daughter,they said it was waiting for them and only shared with one other couple
Very happy with Tour Operator - the transfer company for Phuket. Our flight to Koh Samui was cancelled due to floods & we called Tour operator and they swapped the transfer for us to a Phuket hotel. Also did the Cookinhg class thru them which was excellent.
Simon C United Kingdom
Vehicle and driver waiting on arrival. Taken straight to the Resort Hotel. Good.
Arrived as promised, although its just as easy to hire a cab for around 500b, Perhaps its a little expensive considering..
Guide at airport was a bit confused and did not have our departure details which meant I had to call and provide departure time.
Amy H United Kingdom
Was met as got out of airport, only me in bus, so first stop to my hotel. No problems, my hotel was very close to airport, though, so may have been cheaper to get a taxi. But really good service, no hassle.