We got there late because our flights were delayed. I Called the tour operaters to let them know,and they called the company to tell them, they were there on time
Mark Z Australia
On time, clean air conditioned vehicle, driver new the route without assistance, I was the only passenger.
Excellent. We booked a shared transfer and got our own private van. This happened at all the stops in Thailand we booked with Viator. Excellent! The staff was always on time and very friendly.
Again the driver was early and didn't mind waiting as i was not quite ready to leave. As always great service.
I thought the reviews on this site might be suspect but its all true, they were brilliant and although I booked for shared transport I had the mini van all to myself. Well worth the peace of mind.
Between 4th and 19th Feb 2011 I booked 6 arrival and departure shared transports. The company used by Viator I cannot praise them too highly. Their representatives far exceeded my expectations - even accompanying me to check-in to ensure everything went smoothly. I will certainly use them again.
Normal promt service form Tour Asia but I would always recommend you check back with the Rep' at least 24 hours before you leave as twice now they have not contacted the otel or myself with the departure time. Never a problem as they call you back in minutes and the service is always spot on.
Amy H United Kingdom
I was contacted regarding time of pickup. Only me in bus, so very quick to airport, may have been cheaper to get taxi but no hassle. Very good service.
TERRY B Canada
Service was great but could have made the trip in a portion of the time for a much cheaper price due to the proximity of the hotel to the airport.