Read what other Viator.com travelers think about the Krakow Super Saver: Auschwitz-Birkenau Half-Day Tour plus Wieliczka Salt Mine Half-Day Tour. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Excellent tours, transport and guides. Thoroughly recommended. It would have been nice to have had at least half an hour/forty minutes for lunch at Auschwitz, but there wasn't time to make use of the cafe there. Similarly at the end, a little more time would have allowed us to queue to see inside the tower at the entrance to Birkenau. Other than that, excellent.
Really good guides learnt a lot, but you need to be fit to walk as there is a lot of walking on these tours
Both these tours were very informative and the tour guides were very knowledgeable.The tour guides were very helpful and nothing was any trouble for them.
The Auschwitz-Birkenau tour was very sad but very real.
The Salt Mine was absolutely beautiful and unbelievable!!
These two tours are on separate days, at first I thought they were on One day!!
This five stars are for the sights and value, not the guides.The tours were very well worth the money. One cannot say that one liked going to Auschwitz and Birkenau, but it is an important place to witness. The driver was courteous and picked us up exactly on time. The Salt Mines tour (as in the one done by the Polish tour guide) was excellent and is a fascinating place to see. The tour company guides on this trip were among the worst ever encountered anywhere in the world. We were to be picked up at 9:00 outside the apartment we were renting. At 8:55, the guide called to say they would be 5 minutes late. We were so impressed by that. At 9:25, WE called HIM to find out what was happening and if we had been forgotten. Ten minutes later, the van showed up. We were so late in getting to the Salt Mines that we were rushed inside without ability to use the restrooms or purchase a photo pass which enables you to take pictures inside. Generally, a guide will tell you if you can leave things on the bus, but Jan never did. It was only when my husband asked if we could leave things that he said no. So everyone had to go back on and retrieve their belongings. as we would be going home on a different mini-bus. After the tour we asked Jan how much time we would have in the gift shop. His curt answer...we leave as soon, Again, we asked how long, and again he never gave a proper answer to anyone. We asked the other guide (name unknown) where the buses were and she said to walk to the parking lot. We arrived to find two tour company buses, one full and one nearly empty. We asked the driver if it mattered which bus we boarded. He spoke no English and so we waited in the hot sun for someone to show up. After 10 minutes we asked the driver again and he called the guide. She told us to wait in the parking lot, which we did for another 10 minutes only to eventually find out that our bus was not, nor had it ever been, in the parking lot, but was down the street. Good value; poor staff.
A experience not to be missed. No religious reason for going on this trip more out of being so close and wanting to know what happened. Excellent from start to finish - efficient pickup from our hotel in a new mini bus pleasant drive to the first camp which took about 1.5 hours plus a video on the coach explaining what actually happened - a sobering introduction. Our guide Monica was quite brilliant giving an ongoing explanation of the facts and what happened in a passionate way having the experience of her grandfather being held himself in a concentration camp. Plenty of time to look around and ask question and to feel the cruelty of what took place. A long day, quite physical in walking round the camps in hot conditions. Comfortable shoes and bottled water a must.
Both tours were very well done and worth the time. Although it was a bit more walking than I anticipated, I would highly recommend both tours. The guides were very knowledgeable and spoke excellent English and answered all questions.
I really enjoyed both of the tours although it was one of the busiest days of the year at the salt mines the tour guide did manage to make our visit there enjoyable. Would definitely recommend these tours to anyone interested.
Well worth doing both these tours whilst visiting Krakow! Great value for money and the local tour guides make the trip memorable with their incredibly harrowing stories and knowledge!
My only complaint was due to a mistake in our pick up times but other than that I would definately recommend this.
Excellent service, staff very friendly, interesting and informative tours would highly recommend but could have done with a longer break between Auschwitz and Birkenau to get something to eat.
Very moving, interesting and thought provoking. No hiding anything. Took the children aged 21 and 18 would have not wanted to bring them much earlier than the age of 16.
My family really enjoyed the tours we had visiting Auschwitz and the Salt Mine. The guides were very informative and made the experience much better than if we had tried to visit these sites on our own. It was very convenient and easier from a travel perspective as well - not having to deal with parking, etc. The guides were very knowledgeable, friendly, and professional. I will recommend this to any of my friends that plan on visiting Krakow.