I think everyone should visit Auschwitz and Birkenau. What a humbling and moving experience. Our guide was incredibly knowledgeable and had even had a survivor of Birkenau on one of his tours who was able to give a first hand experience of what it had been like.
The salt mines were a bit boring and our guide wasn't great, she wasn't very informative and to be honest, 3 hours is a bit long. I'm glad I did the salt mines the next day as I think it would've taken the emotion of Auschwitz away a bit.
I LOVED Krakow as a whole and would definitely go back again.
Well worth the trip, Dorothy our tour guide was excellent, very informative, full facts. Pick up from and back to the hotel was very handy. Well worth it.
would recommend these tours as the organisation was very professional and informative the tor guides were excellent
Higly recommended for both days we did the early morning visits and this suited us the guides were punctual, informative and helpful, transport was a luxury mini coach. Read the information provided as you have to reconfirm your booking and Hotel details.
Both the Auschwtiz tours are very moving and had all of us in tears, especially the barracks where the stolen artifacts are on display, however, it is a must to see. There is a lot of walking, especially around Birkenau, however, the guides were very good and kept to the slowest persons pace.
The Salt Mines are incredible and words cannot describe the sights once underground, do not miss it. Once again plenty of walking and steps but once again the guide was very good, waiting for the last person before moving on.
Fantastic experience, both pick-up service and tour guides provided a wonderful service. I think the cost was very good value, I was recommended this particular tour by a family member, and I would recommend it to anyone I knew going to Krakow.
Perhaps the only problem, and it was relatively small in my case but might affect others more, is that I think it should be more clearly explained that although you are given a pick up time and details about how long the tours take, picking other tour users up from their hotels might delay the total tour time and hence affect if you are making plans for what time you will return at.
All in all though, myself and my boyfriend were extremely satisfied with the service and were very happy with the efficiency and friendliness we received from everyone involved, and it was a great start to our trip to Krakow :
Very well organised. FriendlY driver. Informative, sensitive guide. Would definitely recommend.
Excellent guides at both auschwittz and the salt mines. Comfortable coach and well organised. Would highly recommend
Both days were amazing! The tour company was very flexible, and allowed me to change the sequence/days of each tour, so that I could book something else.
Well done.....the guide was professional and knowledgable and set the correct tone. Mother drivers were friendly and helpful.
Service was super great, they even ofered us to pick us up from our apartment.
Ms.Pauline has top notch customer service and the tour is worth and highly recommended , its amazing
Both are excellent trips, glad to do Auschwitz first and then the lighter relief of the salt mines, which are very impressive. The meet and greet at our hotel and all of the tour guides were very good. Plenty of short breaks included on both trips.
It was a nice and emotional experience, guide was very good. Recommend to join the tour, otherwise cannot get in. Bought ticket when on offer with discount
I enjoyed both half-day of Auschwitz and Wieliczka Salt Mine. It is worth to attend! Excellent guide tours and friendly bus drivers!
First class. Guides very knowledgeable. All went smoothly. Pick ups at hotel all on time.
It was a very good tour but the temperature was in the mid to high 90's. Not you fault!
Great communication from the start mini bus that picks you up is really good and it is all well organised. Very good tour with knowledgeable guide
Both tours we took were well organised and on time. We all enjoyed the tours and the Guides were very informative. Would definately use Viator in future.
We really enjoyed these tours. Very informative and interesting.
Everything well organized, bus pick-up at hotel right on time , very good Tour assistants accompagny the Tour, you don't have to worry about anything. Would immediately use this organisation again.