Reply to my email about when and where to collect was quick and professional, and the mini bus though arriving late on the first trip due to heavy rain and traffic was on time the second morning. Everything was explained clearly and the guides provided were excellent. The drivers were very obliging on our return, stopping at particular landmarks if required. The only criticism is the size of the seats on the buses which were very tight, and if the journey had been longer, would have been quite uncomfortable.
2 Excellent tours conducted by knowledgeable guides. The pick up and drop offs were well coordinated by the friendly Discover Krakow staff. Completing the 2 tours in a single day makes for a long day but well worth the time. Doing the 2 in one day and given the amount of walking I wouldnt recomend this for someone who has any difficulty walking at a decent pace. All of the sites are busy and the groups need to keep to a schedule to stay seperated from the other groups and prevent bottlenecks and the 360 steps down to reach the start tour in the salt mines. The use of the headsets worked very well ensureing you didnt miss any of the information.
This was a very moving visit to a place of mass killing and torture. The day was well planed and we had time to take in all that we were shown. The guide was very informative and got the heartfelt points across in a clear and concise manor. This was more of a pilgrimage than a sightseeing tour for me. Diarmaid McGarrigle Northern Ireland
Wonderful friendly tour guides and drivers.Very extensive knowledge of both places.Your staff are very committed.
Lots of walking on both tours but so worth it.
Excellent tour picked up on time at hotel very comfortable journey. Pleasant drivers highly recommend this company.
Both tours were amazing.trip leaders were friendly and organized and tour guides informative .well impressed.would highly recommend
Really great! Transport was taken care of very well and the tour was well-organised. Audio guides made it very easy to listen in on what the guide was saying. Money well spent!
Exceptional value for money. Transport was excellent and well co-ordinated. Guided tours were superb as were the guides. Absolutely worth the money.....whilst the subject matter is mindblowing in all the ways you can imagine and more.
Both guides were extremely knowledgeable and we really appreciated being picked up from our apartment. The use of their radio mic feeding to earphones was great as it meant we didn't have to listen carefully on top of other tour guides speaking. The entire experience was smooth and enjoyable, Auschwitz was a real eye-opener and it is still taking time for us to really comprehend the vast scale of the Birkenau camp. Great value for money we asked and looked around at other prices when we got to krakow and this was very competitive so would definitely recommend to others!
Great tours with very experienced tour guides, would highly recommend the Salt Mines tour.....
Good friendly staff, on time collections from pre arranged pick up points. Central drop off point in central Kracow on request. Do the 2 tours over 2 days as they are very different and quite a long day, too much for one day. Excellent knowledge from guides used at venues. Great value for money
The trip to Auschwitz in the morning, which is a heavy experience, contrasts with the afternoon Salt Mine tour which finishes up the day on a lighter note.
Great tour.. I didn't realise how interesting the salt mine tour would be. Obviously the visit to Auschwitz was scarring, but it was worthwhile. The guide was very informative.
Because this was our first time in Krakow, we booked the tours in advance. And we were not disappointed. The entire experience on both tours was excellent and superbly organised. For both tours we were collected from our accommodation on time and transported in comfortable coaches with excellent drivers and couriers. We opted for the early departure to Auschwitz/Birkenau and were glad we did because we were able to avoid the worst of the congestion caused by the huge number of groups who arrived later. Our guide was superb, delivering her commentary with knowledge, feeling and empathy. We had another excellent guide at the Salt Mines, who was not only knowledgeable, but demonstrated a sparkling sense of humour and had the ability to treat our group as valued and important to her. If you opt to book these tours, take them over two days, unless you are so pushed for time you have no alternative but to do them on the same day. But whatever you do, don't miss them - both are a 'must-do'.
Jim Dub Ireland
I booked the tours online before travelling to Krakow. Hotel pick up's were on time with top quality bus transport and the tour guides were excellent. If you can, do the tours over 2 days. Our Auschwitz day was 7 to 7.5 hours from hotel pick up to return to hotel. We brought rolls and fruit and ate it when travelling on the bus.There is strict bag size control at Auschwitz and no food or drinks allowed to be carried around. The 2 hours at Auschwitz 1 is largely indoors and can be emotionally difficult to get through. The 1 hour at Auschwitz 11 - Birkenau is all outdoors so be prepared for the weather conditions expected. I consider a visit to Auschwitz is an essential part of a visit to Krakow .
The tour to the salt mines is a shorter and easier half day and well worth doing. The mine excavation area covered by the tour is quite extensive and the 300 steps down at the start are easy to do. I would recommend the 2 day Krakow Super Saver.
Excellent tour guide. The van/guide had no problem picking us up from our hotel. It was well-timed and thorough.
We booked these trips before travelling to Poland, we were met at the hotel on time on both days. The guide for our tour at Auschwitz and Birkenau was excellent and full of knowledge. The salt mines were interesting but the tour a little too long with the toilet stops. there was a problem with the guide as we could not hear what he was saying, he seemed too concerned about his hair to wear the microphone. I would recommend this joint tour
This tour was an absolute delight. It was so organised and so effortless on our part, that it was amazing. The guides absolutely were on top of their game and were very well informed about their subject the lady in Auschwitz was a historian and recommended all sorts of resource for the history enthusiasts and considering how much they do for you on this tour, the price is a bargain!
Pick up was on time in a modern air conditioned mini bus. Guides were excellent on the tour very informative. Would highly recommend
Recommend both tours. Pick up was on time, bus was comfortable and tour guides were very knowledgable. I would not recommend combining these tours on one day...there is too much to see and the experience is very different for the two events.
Fantastic! Communication via email was great and they were really flexible about changing the day of our trip. The minibus guides were excellent as were the guides we had at Auschwitz and the Salt Mine. Everybody had excellent English. I would definitely recommend this company to other travellers.
Excellent tours. Tour guides provided a lot of information and were very helpful. Pickup and drop off at my hotel were very convenient.
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