Read what other Viator.com travelers think about the Private Tour: Auschwitz-Birkenau Tour from Krakow. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Our driver arrived at 6.45 am and arrived at around 7.45. We were met by an extremely good guide who was informative and the whole experience was very humbling, emotional and truly brought home the reality if these camps. Would highly recommend this organisation for booking this tour. Cannot praise them enough.
Tragically mind-blowing experience made all the more poignant by our excellent guide and their great insight. Had the earliest possible booking in the day which worked well as any later would have meant waiting behind huge coach groups. We chose a personal guide (only 4 of us in the group) and I would absolutely recommend this. It meant we could always hear what was being said and could easily ask questions whenever we wanted.
From beginning to end the trip was brilliantly organised with timely pick-up from the hotel with dedicated transport for our use throughout. This experience is one everyone should undertake and whilst the learning can be quite disturbing we would all be better for going.
Unbelievable! Guide was perfection. She was very knowledgable and extremely helpful with helping my elderly parents.
SO glad I booked this trip having our own tour guide made all the difference.Very informative day and very emotional but well worth the trip.
Superb tour.Although harrowing our guide Theresa was excellent and informative and could answer all our questions which made the tour extremely interesting so lessened the horror.Did not realize the magnitude of the camps or the distances they brought people from all over occupied Europe.
Thoroughly recommend this private tour.It was extremely well organised .
I would highly recommend the tour of Auschwitz-Birkenau. It was interesting, poignant and very well organised. It was worth booking the private tour. The driver and the guide were both excellent. The guide was very knowledgeable. It is still hard to take in what horrors happened in these camps but glad we went.
Private tour with guide and the two of us, It was a place where everybody should go to pay respect to the millions of people murdered by the Nazis. We came away with understanding of the atrocities that happened to those poor people.it is not a tourist attraction but a memorial
The tour was excellent from start to finish I would strongly recommend this tour to anyone
The tour was very well organised, the bus picked us up at our hotel on time and the driver was very well spoken ( English ) we had a dvd to watch on the way to Auschwitz, on arrival we were introduced to our guide Monica again speaking very good English.
I would recommend this tour it was very upsetting but at the same time a must visit, everyone should see Auschwitz
it would make us all realise how LUCKY we are today.
Everyone should do this if they can. Excellent service personal guide.
Outstanding and very informative. Our guides knowledge and passion was fantastic. A very moving trip and so pleased we had our own guide.
While a very gruesome part of history, this tour is a "must do"! Our tour guide was Alicya who was the museum curator for the Polish National Holocaust Museum....she was extremely knowledgeable and answered the many questions we had for her. We would highly recommend taking this tour with her!!
Paul from Orlando, FL
The private driver was excellent, but the guide at Auschwitz was not. She was rather unfriendly and recited facts in a perfunctory manner.
The tour was a massive disappointment, specially taking in consideration that we paid a high value because it was a private tour.
1) The tour guide was emotionless and she didn't make any effort to connect with the four of us as she was just "shooting" information towards us. Sometimes she was talking to the glass or the wall... literally. This is a private tour, so we were expecting a more personal and involving tour.
2) The tour guide was not prepared for the tour. We visited one barrack in Birkenau when it was already dark and she had no lights and just said: "I need a light". This is incomprehensible. If we did not bring our mobile phones which happen to have a flash light, we couldn't see this important part of the tour.
3) Poor schedule. We arrive to the second camp (Birkenau) when it was getting dark so it was hard to see everything, especially when visiting the inside of a barrack. In Poland it gets dark early and it should take that into consideration when programming the tour.
4) We had the impression that we did not visited all the blocks available for visiting in the camp 1. Later, in another museum, we saw photos from items displayed in the camp 1 that we missed completely.
We were very very very disappointed with the tour.