This service, although a bit costly considering the price of cab rides in Kuala Lumpur, was punctual and easy to find as we arrived in Malaysia.
Our flight was delayed for almost an hour but the staff who met us at the airport arrival was still there or came back on time ... very professional on their service !
The company was waiting for us when we arrived at KLIA so transfer to the hotel was easy.
This experience was good, we were able to find the liaison person right away as soon as we landed, and the driver was polite and helpful. Would use again!
Contact person met us as we were coming out. He got us through the airport with a stop at the grocery store. Then he called for the driver. We hadn't book a private ride but actually got a private ride since there were no other passengers. However, we were delayed about 15 minutes while we circled the airport to drop off the contact person. Rest of the ride was very smooth and it was a new hotel and the driver was able to find it straight away.
Excellent service. Knowledgeable driver. On time, pleasant and spoke great English. Clean van.
Viator's airport arrival transfer (operated by Incentive Tour and Travel) was remarkably on time, with the driver efficiently driving us from the airport to KLCC. The driver had many stories to tell, making the almost hour trip quite interesting. Highly recommended for ease of travel between airport and KLCC.
The trip from the airport was just perfect. The driver was wait for us. A big clean car. I highly recommend this tour operator.
can't fault the trip driver v. good will defo book again
Smartly dressed girls at exit from customs met us with name board. They directed us away from the crowd and the driver took us to his minibus within 5 minutes. As we approached KL, the driver slowed down appropriately through a thunder storm and didn't take any risks. We were the only passengers. BR, Laceby
Excellent service for hotel to airport transfer, at a competitive price. Driver arrived on time and helped with all luggage.
On arrival, as confirmed by email previously, person was waiting at arrivals wit our name on sign, transferred to car immediately. Car was lovely and comfortable and no problems. Would recommend this company for airport transfer as was longer to KL city centre than realised.