Excellent! David, our driver, not only brought us from the airport to our hotel in a comfortable van but also gave us a briefing of tour options, Malaysian industries and culture. Happy with the friendly and efficient service!
Very helpful, looked after us and took out all the hassle of looking for other transport upon landing after a long flight. Made the travel cruisy and enjoyable. Thank you very much
Used this service twice in last 6 weeks. Very efficient with representative waiting for us in arrivals hall with our name showing. Promptly shown to minibus and delivered to hotel. Very friendly, helpful and polite.
My flight was 45mins early, my first time overseas and alone, I walked out of customs and a very happy man with a card with my name on it ran up to me and took me out of the crowd to wait while he collected some other ppl. It was just me on the bus as the others had paid for private transfers. With my flight being early, they changed the schedule to be able to take me into KL which I was very grateful for. The driver was a different man, but very chatty and he answered all my questions on the 40 min drive into KL. He was very friendly. It was such a relief to be looked after so well after landing.
Excellent...person was waiting with my name..I waited for a couple of minutes and then was given a recent model excellent car for hotel transfer..
After such a reasonably long time of traveling and making connections it was heartening to find my name on a piece of paper - and in the hands of a smiling woman - as I walked - pushing an airport trolley full of luggage - from the customs area at KLA International Airport.
'Welcome to KL. Just bring your luggage and wait over here for your taxi driver. He's finding a park,' she said, nicely ( and after introducing herself, of course).
So we waited for a short time with others knowing there was someone on our case.
I guess it was a bit different having to wait rather than the driver being the one holding the name card as in other airport pick-ups. And there was perhaps just a little too much time time for foot shuffling and people gazing before the driver was located in the quick pick-up area outside and our bags were loaded beside the gas tank in the boot.
It was raining as we drove towards KL city, the regular afternoon storm-type rain that drizzles onto windshields before strengthening, waning and stopping in the space of ten minutes.
Nonetheless it was a lengthy drive to our hotel made better by a pleasant driver driving at a reasonable speed..
Considering the return trip to the airport - a private arrangement, organised by the hotel - was conducted well above the speed limit for most of the journey - and for a higher rate - I was sorry I hadn't pre-booked this part of the journey with Viator. The option was there, sitting with other e-mails in my inbox, Probably running out of organisational puff I just hadn't made the sensible connection - in time - to accept the offer of good, reliable 'insider' service by nice people, and with guaranteed lower prices.
Excellent! Arrived on time and was waiting for us on arrival at the airport! Thanks!
The driver was there on time to pick us up. Everything went smoothly.
We had a lovely time.Have recommended KL to our friends
Efficient pick up from airport. Driver professional and friendly.
Excellent service with very friendly helpful driver who gave us some local information about Kuala Lumpur.
Valda S Australia
Was met by rep. and taken to driver. Very nice drive to KL the car was cool and clean and the driver very nice and helpful. Highly recommend to all on arrival to Kuala Lumpur.
The transfer shuttle was on time and the staff were friendly. We had no problems.
Excellent service. Our flight was late but this was not an issue as Viator had arranged a private taxi to take us directly to our hotel . Would not hesitate to recommend
Valda S Australia
Very good service, driver arrived on time and was very nice and helpful. The car was clean and had a very good trip to the airport and the driver was very helpful.
Bruno P Australia
They waited at the airport (delayed flight), they were well organised.
From arrival to the hotel was 1.20 hours. Travel time to KL from the airport is 1 hour.