This was a well-balanced and complete tour. It was well-balanced in that there was free, independent time to explore on your own. Complete - for the activities and amenities included. The first class upgrade is worth the increase in price, including hotel accommodations an entertaining train ride to Aguas Calientes, the picturesque town before ascending to Machu Pichu. The provider provided daily messages to the hotel for your daily agenda. A note - There are three locales 2 times in Cusco on this tour, pack light and for the Aguas Calientes Machu Pinchu portion pack for the overnight, only. The guides? The were very helpful as well as informative.
I am super impressed!
This was an incredibly well orchestrated trip. From airport pick-ups to tour pick-ups everyone was always perfectly on time and friendly. I was greeted by name and with a handshake. The hotels were well above average and the included breakfasts were delicious with nice variety. I definitely recommend the upgraded-package option. The tours included impressive destinations and informative tour guides. I like that each tour involved a different guide and different fellow travelers. Love the country, the people, the history, the architecture and the ultimate destination, Machu Picchu left me breathless. Truly a world wonder, the setting is of a scale reminiscent of the Grand Canyon.
Viator you did an amazing job, thank you.
The overall experience with Viator was fascinating. I will be recommending this to all my colleagues.
It was out first time to Peru. We wanted to make sure we had a great experience all around. Viator/Viajes Pacifico did a great job making us feel welcomed, safe, at ease, and informed. The tours were very well selected and executed. We had an twelve year old son and 10 year old daughter that did well with the tour.
This was a great tour made extra special by the tour company making you feel extra special with a lovely cheese and wine course during the moon valley sunset and a great breakfast at el tatio after the sunrise at the geysers. Would thoroughly recommend.
Excellent itinerary! For a single traveller who speaks minimal Spanish, this was the perfect week for me! I highly recommend booking the flight from Lima to Cusco early in the morning, and return as late as possible on the last day in Cusco. Maximize your time, and go see more of the sacred valley.
Each guide in each location was amazing! So passionate about their cities and their history. Many times there was just the two of us and guide, never more than 7. Prompt, courteous, full of information. Accommodations were perfect. I will use Viator again wherever I go! Recommend highly!
Loved the tour. As a solo traveler from another continent I was a bit cautious as I heard stories. But all the drivers/tour guides were very helpful and safe to be around. Very friendly staff and always on time - I got a standard room selection and they gave me a Superior room in Machu Picchu city with a balcony facing the flowing river. That was amazing! My hotel in Cusco was nice but far from the main Plaza. I took a safe for only 4 sols=approx. $1.72 CDN in Cusco not bad!! and it was safe. Lima was interesting too very awesome too!!!
We could not be happier to have booked our Peru tour with viator. Every step of the way the drivers and guides were friendly, knowledgable, helpful and professional. the schedule also have us a balance of guided time and free time which we enjoyed.
We are very happy with the tour operators Viator and the tour company. We highly recommend them. Due to our long international flights from/to Singapore we had to make several changes to our pick-up and drop-off times and locations. They were very responsive and accommodated all our changes without issues.
This is our first time to Peru and we don't speak any Spanish. Everything went smoothly all the guides and customer help line speak English well. We added some additional tours to our itinerary and all the guides are very knowledgeable and informative.
In this business, the people makes the difference and we really felt it. During our Cusco half day tour even though everything on the itinerary was covered, we felt it was a bit rushed and the tour finished ahead of schedule. We were asked for feedback by phone from one of the customer helpline and the message was conveyed to the tour guide, Jose Aguilar. To our pleasant and unexpected surprise, Jose seek us out during our next tour and personally apologized to us. He offered to take us on a cultural experience on his own time during the evening. We accepted because he was very sincere and we really to learn more about the Peruvian culture. That evening was wonderful and we had an experience that most tourist would not have. Jose took us to a local places: a view of the night lighted city of Cusco, drinks at a bar with a view of the city, a Chicharia for corn beer, a Picanteria for local food, and finally picarones for dessert. We are very well travelled and adventurous types so it was wonderful for us. We told Jose that they should consider making this another cultural tour.
To finish this review, we had Jose again as our guide on a tour of the scared valley and he was wonderful. Join the tour!
As a solo traveler, it was important that all expected services would be provided without any hitch- and Viator , through its partner, Viajes Pacifico , delivered superbly. To start with, airport transfer was there waiting for me and from then on everything worked out well. The hotels were excellent, in terms of location, comfort and services. I chose the economy option and yet my rooms were not economy at all, for instance my room in Cuzco was a suite, complete with loft bedroom and jacuzzi. Tour guides, were relaxed and yet professional.
I loved this trip and will certainly consider viator on my next vacation.
Staff were extremely professional, courteous and very punctual. I will be sure to recommend your tour to my friends. Thank you for a most amazing time in Peru.
The tour operator was great. They do all the legwork and planning. All you have to do is show up. There was enough time at each location for them to take us around and show us the "must-see" sites, and enough time for us to do our own thing. Note: Viator will take forever in getting back to you if you have any questions, so I'd suggest just contacting the tour company directly.
What a great way to travel. You set up all the hotels and transportation and we sit back and enjoy! Loved meeting all the knowledgeable guides. The group sizes varied, but never more that 4 others. They set the wake up calls!!! Would do it again tomorrow!
The B..e..s..t!!! I already recommended this tour to my friends. The tourist guides/driver are all knowledgeable, courteous and on time. On the 1st day, we didn't go to San Francisco Church and Barranco (outside Lima). Not enough time, I guess! But, today was very touching when Ursula (guide) and I went to visit the room in Sto. Domingo Church where St. Martin de Porres healed the sick people. I felt he was there and I can't stop crying. I was blessed! 2nd day was free so I joined the Temple of Pachacamac trip. On the way, we stopped in Barranco suburb. 3rd day, we didn't go to the Cathedral of Cusco. I wish, we didn't spend too much time in the market. The rest of the itinerary was ok.
This tour was absolutely worth my time and money! It was safe and I was well informed about all transportation and tours ahead of time. There was also plenty of leisure time to book other tours and/or entertainment. The hotels were satisfying with a breakfast that all can choose from. What made the trip was the people, culture, food, history, and of course spending the night in Aguas Calientes to experience Machu Picchu at sunrise! What an experience for my timeline! See for yourself...
From the first meeting at Lima airport through to the final parting at Lima airport we were very well looked after. At all stages of the trip we were escorted by knowledgeable and friendly representatives and all meetings, collections and appointments were on time - even at 04.50 in the morning! The trip was absorbing and interesting and I felt we had a good overview of the Incas and the territory. Perhaps the first day of free-time in Lima could have been more fully utilised but it's a small point. I thoroughly enjoyed the whole trip. Thank you.!
Art United States of ...
What stood out was the punctuality of the tour services. The guides were knowledgeable and spoke clear English. In Cusco the guide was patient when we had a lot of climbing at a high altitude.
Amazing experience to see Machu Picchu. The Alpaca is now my favorite animal!
I want to commend Viator on you professional staff and organization. All schedule trips were taken care of by the staff. I will definitely use Viator for other trips.
An enjoyable tour, hotels were good and staff were friendly and helpful, nice touch to have coca tea always readily available, seemed to prevent altitude sickness a lot to see in Lima and Cusco the guides all spoke good English, the lady on the city tour in Cusco was a bit over - verbose and repetitive perhaps she was trying to fill up the time, while in contrast the guide on the archeological tour near Cusco was better by being more concise. Train journey to MP was spectacular and Machu Pichu itself fascinating and awe- inspiring, with a lovely buffet lunch including local foods at the end.
Prafulchandra P USA
tour was very good, timely everything ,no miss or trouble anywhere,enjoyed it was more than expected ,some hotel location was poor, may be two star hotels, for that reason tour price is too high